Managing Service Bookings just got a whole lot easier! You can now fully edit both paid and unpaid service appointments without needing to cancel and recreate the booking. Whether your customer wants to add another service, change the assigned staff member, update add-ons, or apply a coupon after booking, you can make those changes seamlessly […]
https://clixio.io/wp-content/uploads/2026/07/fe98fa5e23f32388bfc729c3c9caf0de.png19221002Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-09 22:59:002026-07-09 22:59:00✏️ Fully Edit Service Bookings—Even After Payment
We’ve successfully migrated the Submission Page for Forms, Surveys, and Quizzes to HighRise! 🎉 This enhancement modernises the underlying architecture, improving maintainability and preparing the platform for future innovations—all while preserving the familiar user experience. Key Updates: Migrated the Forms, Surveys, and Quizzes Submission Page to the HighRise framework. Retained the existing user experience to […]
Goal The Goal action now supports User Replied as a goal event. Workflows can now transition contacts directly to a goal when a team member replies to a conversation. This feature simplifies the process of stopping or redirecting automations once human engagement begins. Configure a Goal action and select User Replied as the goal event. […]
https://clixio.io/wp-content/uploads/2026/07/40b71022ed6bbabce49c1329e77b4062.gif6351139Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-09 02:56:002026-07-09 02:56:00Goal Action: Now with Support for User Replies!
The Wait Action Enhancements The Wait action now includes ‘User Replied’ as a wait condition. In addition to waiting for a contact’s reply, you can choose to keep the contact on hold until a team member responds to the conversation before moving on to the next step. Coupled with the timeout option, this feature allows […]
https://clixio.io/wp-content/uploads/2026/07/446d6005538440411e980e51a1a491ff.gif6381140Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-09 02:14:002026-07-09 02:14:00Wait Step: Now with Support for User Replies!
Triggering Workflows with User Replies You can now start workflows when a user replies to a conversation. This trigger activates whenever a user (team member) sends a reply to a contact, simplifying the automation of internal processes after an agent responds, rather than waiting for a customer reply. Setting Up the User Replied Trigger Add […]
Introducing Sub-account Snapshot History This feature provides a new way to track every snapshot ever loaded into a sub-account. You can now view a complete, organised history of snapshot activity directly from the Actions menu on the Sub-accounts page. * A new View Snapshot History option has been added alongside the existing Load Snapshot action […]
We are excited to introduce a range of enhancements to the Services payment experience. These improvements aim to provide customers with a more flexible checkout option and enhance the accuracy of deposit calculations. Choose Between Deposit or Full Payment Businesses can now enable a new setting, allowing customers to choose their payment method at checkout. […]
You can now visually see pre-buffer and post-buffer times directly in the Day and Week calendar views. Buffers are presented as informational blocks, making it easier to understand appointment spacing without compromising scheduling flexibility. ✨ What’s New Before Buffer times were applied behind the scenes but were not visible in the calendar. Distinguishing between actual […]
https://clixio.io/wp-content/uploads/2026/07/1137e3fb0daa93ea342d3acc1111b428.png12882020Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-08 17:58:002026-07-08 17:58:00🗓️ Buffer Time is Now Visible in Calendar Day & Week Views
Clixio has introduced a new feature that allows sub-accounts to manage the visibility of the “Sign in with Google” option on the Client Portal sign-up and login pages. Administrators can now enable or disable Google Sign-In directly within the Client Portal app permissions, providing businesses with the flexibility to tailor their sign-up experience in accordance […]
https://clixio.io/wp-content/uploads/2026/07/3d29b5c88a42a863ec29988dba775784-scaled.png14552560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-08 03:58:002026-07-08 03:58:00🔐 Control Google Sign-In on Your Client Portal
**More Triggers for Swift Admin Responses and Enhanced Engagement!** We’ve introduced four new community triggers to Clixio Workflows, allowing admins even greater opportunities to respond to significant member activities. This enables the automation of follow-ups, alerts, moderation processes, and event-based engagement, based directly on member interactions within groups. **Group Joining Request Rejected** Activate a workflow […]
You can now build richer customer journeys with RCS messaging directly inside Workflows . The new Send RCS and RCS Interactive Message actions enable you to automate conversations using the next generation of business messaging. Build Richer Customer Journeys With the new Workflow actions, you can transcend traditional messaging and create engaging RCS conversations that […]
https://clixio.io/wp-content/uploads/2026/07/e2e048272b1bb845222173a9e6ae451d-scaled.png14662560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-07 19:10:002026-07-07 19:10:00RCS Messaging is Now Available in Workflows (Private Beta)
🏷️ **Organise & Discover Courses Faster with Course Tags** Finding the right course has just become easier! We have introduced Course Tags to assist creators in organising their courses and enabling learners to discover relevant content more efficiently. * 🏷️ Add Language , Difficulty , and Topic tags from Course Settings . * 🔍 Learners […]
Clixio Notifications for File Sharing Clixio now notifies contacts when a subaccount admin shares a file with them via the Client Portal. Contacts receive real-time notifications through the Client Portal and the White Label mobile app, ensuring they never miss newly shared documents. They can also manage these notifications through their notification preferences in the […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-03 20:51:002026-07-03 20:51:00Pricing Update: SMS Costs for Select International Destinations Effective July 6, 2026
📝 **Summary of the Release** Custom Values are now supported in Ad Manager ad copy fields across Meta, Google, and LinkedIn campaigns. Users can insert reusable business-specific values such as business name, city, support email, offer name, service area, phone number, or other saved Custom Values directly into supported ad copy fields. These values resolve […]
https://clixio.io/wp-content/uploads/2026/07/9b320cb48308c46ec77d97d7687ad18a.png10552048Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-03 00:06:002026-07-03 00:06:00Ad Manager – Custom Values in ad copy
👀 What’s New? Dashboards now have a more polished appearance — the header, navigation, breadcrumbs, side panel, and modals are all visually unified. Every chart and widget type (numeric, bar, donut, line, table, funnel, and more) has been updated with consistent loading states, error states, and card styling. Advanced filters, quick filter panel, and date […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-02 21:21:002026-07-02 21:21:00Dashboards & custom reports — refreshed UI components for a more consistent experience
We have enhanced the prospect creation process by giving you greater control over when Marketing Audit Reports are generated. Previously, each time you added a prospect from search results, a Marketing Audit Report would automatically be created. While many customers appreciate obtaining immediate audit insights, others preferred a quicker way to save prospects first and […]
https://clixio.io/wp-content/uploads/2026/07/db756fb366f144696087027f64c8d568-scaled.png17472560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-02 13:30:002026-07-02 13:30:00More control when adding prospects in Prospecting Tool
🚀 Summary of the Release We’ve introduced Opportunity Score for Meta campaigns in Clixio Ad Manager. The Opportunity Score helps users assess how ready their campaign is before publishing. It examines the campaign setup, highlights areas needing improvement, and guides users to the specific section where updates can be made. This feature enhances users’ confidence […]
https://clixio.io/wp-content/uploads/2026/07/5659a6997338b203488f01f273375394.png10502047Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-02 02:21:002026-07-02 02:21:00Ad Manager: Opportunity Score for Meta Campaigns
You can now send SMS notifications for rental bookings — enhancing your flexibility in communicating confirmations, reminders, and other updates. SMS is an effective way to improve booking-related communication and provide real-time updates to your clients and team. ✅ SMS Support for Key Event Types Send SMS notifications for all rental booking events, including unconfirmed […]
https://clixio.io/wp-content/uploads/2026/07/e1101a396a385a88481f88498ebbe770-scaled.png11372560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-01 18:03:002026-07-01 18:03:00📲 SMS Notifications Now Available for Rentals
We’ve added WhatsApp as a new notification channel for Rentals . This provides a direct and reliable way to communicate with clients via one of the world’s most popular messaging platforms — ensuring your messages are seen and acted upon. ✅ WhatsApp Support for Rental Notifications WhatsApp is now available for all event types — […]
https://clixio.io/wp-content/uploads/2026/07/d9ef9e7403bd8b1f94aa49356695ad9e-scaled.png11332560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-07-01 16:15:002026-07-01 16:15:00💬 WhatsApp Notifications Are Here for Rentals
✏️ Fully Edit Service Bookings—Even After Payment
/in What's New? PaymentsManaging Service Bookings just got a whole lot easier! You can now fully edit both paid and unpaid service appointments without needing to cancel and recreate the booking. Whether your customer wants to add another service, change the assigned staff member, update add-ons, or apply a coupon after booking, you can make those changes seamlessly […]
HighRise Migration for Forms, Surveys & Quizzes Submission Page
/in What's New? FormsWe’ve successfully migrated the Submission Page for Forms, Surveys, and Quizzes to HighRise! 🎉 This enhancement modernises the underlying architecture, improving maintainability and preparing the platform for future innovations—all while preserving the familiar user experience. Key Updates: Migrated the Forms, Surveys, and Quizzes Submission Page to the HighRise framework. Retained the existing user experience to […]
Goal Action: Now with Support for User Replies!
/in What's New? Automations, ConversationsGoal The Goal action now supports User Replied as a goal event. Workflows can now transition contacts directly to a goal when a team member replies to a conversation. This feature simplifies the process of stopping or redirecting automations once human engagement begins. Configure a Goal action and select User Replied as the goal event. […]
Wait Step: Now with Support for User Replies!
/in What's New? Automations, Conversations, Opportunities and PipelinesThe Wait Action Enhancements The Wait action now includes ‘User Replied’ as a wait condition. In addition to waiting for a contact’s reply, you can choose to keep the contact on hold until a team member responds to the conversation before moving on to the next step. Coupled with the timeout option, this feature allows […]
Workflow Trigger: User Replied | Clixio Changelog
/in What's New? AutomationsTriggering Workflows with User Replies You can now start workflows when a user replies to a conversation. This trigger activates whenever a user (team member) sends a reply to a contact, simplifying the automation of internal processes after an agent responds, rather than waiting for a customer reply. Setting Up the User Replied Trigger Add […]
Sub-account Snapshot Load History | Clixio Changelog
/in What's New?Introducing Sub-account Snapshot History This feature provides a new way to track every snapshot ever loaded into a sub-account. You can now view a complete, organised history of snapshot activity directly from the Actions menu on the Sub-accounts page. * A new View Snapshot History option has been added alongside the existing Load Snapshot action […]
💳 Services (v2): Payment Enhancements
/in What's New? PaymentsWe are excited to introduce a range of enhancements to the Services payment experience. These improvements aim to provide customers with a more flexible checkout option and enhance the accuracy of deposit calculations. Choose Between Deposit or Full Payment Businesses can now enable a new setting, allowing customers to choose their payment method at checkout. […]
🗓️ Buffer Time is Now Visible in Calendar Day & Week Views
/in What's New? CalendarYou can now visually see pre-buffer and post-buffer times directly in the Day and Week calendar views. Buffers are presented as informational blocks, making it easier to understand appointment spacing without compromising scheduling flexibility. ✨ What’s New Before Buffer times were applied behind the scenes but were not visible in the calendar. Distinguishing between actual […]
🔐 Control Google Sign-In on Your Client Portal
/in What's New? Client PortalClixio has introduced a new feature that allows sub-accounts to manage the visibility of the “Sign in with Google” option on the Client Portal sign-up and login pages. Administrators can now enable or disable Google Sign-In directly within the Client Portal app permissions, providing businesses with the flexibility to tailor their sign-up experience in accordance […]
🚀 New Communities Triggers in Workflows: Automate More, Faster
/in What's New? Automations, Communities, Opportunities and Pipelines**More Triggers for Swift Admin Responses and Enhanced Engagement!** We’ve introduced four new community triggers to Clixio Workflows, allowing admins even greater opportunities to respond to significant member activities. This enables the automation of follow-ups, alerts, moderation processes, and event-based engagement, based directly on member interactions within groups. **Group Joining Request Rejected** Activate a workflow […]
RCS Messaging is Now Available in Workflows (Private Beta)
/in What's New? Automations, ConversationsYou can now build richer customer journeys with RCS messaging directly inside Workflows . The new Send RCS and RCS Interactive Message actions enable you to automate conversations using the next generation of business messaging. Build Richer Customer Journeys With the new Workflow actions, you can transcend traditional messaging and create engaging RCS conversations that […]
Tags for Courses | Clixio Changelog
/in What's New? Client Portal, Memberships🏷️ **Organise & Discover Courses Faster with Course Tags** Finding the right course has just become easier! We have introduced Course Tags to assist creators in organising their courses and enabling learners to discover relevant content more efficiently. * 🏷️ Add Language , Difficulty , and Topic tags from Course Settings . * 🔍 Learners […]
Client Portal – Shared File Notifications for Clients
/in What's New? Client Portal, Documents & ContractsClixio Notifications for File Sharing Clixio now notifies contacts when a subaccount admin shares a file with them via the Client Portal. Contacts receive real-time notifications through the Client Portal and the White Label mobile app, ensuring they never miss newly shared documents. They can also manage these notifications through their notification preferences in the […]
Pricing Update: SMS Costs for Select International Destinations Effective July 6, 2026
/in What's New?Starting from 6 July 2026, we are updating SMS pricing for selected international destinations due to increases in carrier and provider costs. Algeria: $0.2575 → $0.2730 Andorra: $0.1500 → $0.1464 Anguilla: $0.1891 → $0.2415 Argentina: $0.0935 → $0.1034 Azerbaijan: $0.3877 → $0.4110 Bahamas: $0.0525 → $0.0904 Bahrain: $0.0364 → $0.0386 Barbados: $0.1950 → $0.2624 Benin: […]
Ad Manager – Custom Values in ad copy
/in What's New?📝 **Summary of the Release** Custom Values are now supported in Ad Manager ad copy fields across Meta, Google, and LinkedIn campaigns. Users can insert reusable business-specific values such as business name, city, support email, offer name, service area, phone number, or other saved Custom Values directly into supported ad copy fields. These values resolve […]
Dashboards & custom reports — refreshed UI components for a more consistent experience
/in What's New? Dashboard, Reporting👀 What’s New? Dashboards now have a more polished appearance — the header, navigation, breadcrumbs, side panel, and modals are all visually unified. Every chart and widget type (numeric, bar, donut, line, table, funnel, and more) has been updated with consistent loading states, error states, and card styling. Advanced filters, quick filter panel, and date […]
More control when adding prospects in Prospecting Tool
/in What's New? Opportunities and Pipelines, ReputationWe have enhanced the prospect creation process by giving you greater control over when Marketing Audit Reports are generated. Previously, each time you added a prospect from search results, a Marketing Audit Report would automatically be created. While many customers appreciate obtaining immediate audit insights, others preferred a quicker way to save prospects first and […]
Ad Manager: Opportunity Score for Meta Campaigns
/in What's New?🚀 Summary of the Release We’ve introduced Opportunity Score for Meta campaigns in Clixio Ad Manager. The Opportunity Score helps users assess how ready their campaign is before publishing. It examines the campaign setup, highlights areas needing improvement, and guides users to the specific section where updates can be made. This feature enhances users’ confidence […]
📲 SMS Notifications Now Available for Rentals
/in What's New? CalendarYou can now send SMS notifications for rental bookings — enhancing your flexibility in communicating confirmations, reminders, and other updates. SMS is an effective way to improve booking-related communication and provide real-time updates to your clients and team. ✅ SMS Support for Key Event Types Send SMS notifications for all rental booking events, including unconfirmed […]
💬 WhatsApp Notifications Are Here for Rentals
/in What's New? CalendarWe’ve added WhatsApp as a new notification channel for Rentals . This provides a direct and reliable way to communicate with clients via one of the world’s most popular messaging platforms — ensuring your messages are seen and acted upon. ✅ WhatsApp Support for Rental Notifications WhatsApp is now available for all event types — […]