💬 WhatsApp Notifications Are Here for Rentals

We’ve added

as a new

notification

channel

for Rentals

. This provides a direct and reliable way to communicate with clients via one of the world’s most popular messaging platforms — ensuring your messages are seen and acted upon.

✅ WhatsApp Support for Rental Notifications

WhatsApp is now available for all event types — Unconfirmed, Booked, Cancelled, Rescheduled, Reminder, and Follow-up. You can enable it for each notification type.

✅ Recipient Configuration Options

You can choose to send WhatsApp messages to either Contacts or Business accounts. This allows you to customise who receives notifications and how.

✅ Per-Recipient Templates

Set different WhatsApp templates for Contacts and Businesses, giving you greater control over how each party is notified.

✅ Template Selection & Creation

Each notification type comes with a default template. You can choose to keep it, use an existing approved WhatsApp template, or create a new one using the in-app template builder. Use the Fetch WhatsApp templates feature to refresh your list in real time.

✅ Send Test WhatsApp Messages

Utilise the Send test WhatsApp notification feature to preview your message before enabling it for actual bookings.

Go to
Calendar Settings > Rentals > Global Settings > Notifications
Under each notification type,
toggle ON WhatsApp
Choose the
recipients
Select

or create an approved WhatsApp

template
Use Send test WhatsApp notification to validate message content
Save

your configuration — WhatsApp messages will now be sent automatically

Increases show-up rates with faster, mobile-first communication
Reduces the need for manual follow-ups
Gives users full control over template messaging and delivery
Allows businesses flexibility in choosing how to reach different recipients