Email Delivery Protection Update Email delivery is now better protected when a domain mapped to a Campaign or any other domain configuration becomes inactive or unverified. Previously, emails could continue attempting to send even after the mapped domain became inactive. With this update, the system now automatically prevents email delivery in these cases and displays […]
Managing Client Portal Email Domains Streamlined The configuration of Client Portal domains has been simplified. It has been relocated from the Notifications Domain Configuration directly to the main Domain Configuration page under Dedicated Domain Setup. This update ensures that Client Portal emails can still be viewed directly within Conversations, while centralising and improving domain management. […]
The Company Object EnhancementsThe Company object has become significantly more useful. You can now reference both standard and custom Company fields across the platform as custom values. This includes usage in emails, workflows, contracts, conversations, and AI context. All the rich business context you’ve been storing on Company records can now facilitate personalised and automated […]
https://clixio.io/wp-content/uploads/2026/05/5244179af7ec42c03a09e8370a11d210-scaled.png12822560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-05-23 01:31:002026-05-23 01:31:00🏢 Use Associated company fields in custom value picker across platform
The Math Operation Action is now supported in company-based workflows and custom object-based workflows. This enhances the existing calculation action available in other workflows, enabling users to perform mathematical operations on numeric values associated with companies or custom objects. When a company or custom object workflow reaches the Math Operation action, Clixio computes the chosen […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-05-23 00:09:002026-05-23 00:09:00Math Operation: Now for Company & Custom Object Workflows
With the new **Share as Post** option, you can now share recordings directly within Communities in just a few clicks. This enhancement makes it easier to continue conversations, share updates, and maintain collaboration after meetings. **Share Recordings Directly into Communities** A new **Share as Post** action is now available for recordings, enabling users to publish […]
https://clixio.io/wp-content/uploads/2026/05/aa78f70d6d4224d6efdd86ca3fabf0eb-scaled.png14802560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-05-22 17:52:002026-05-22 17:52:00Community – Recordings: Share recordings directly as post
Improved Embed Experience for forms, surveys, and quizzes has been enhanced by providing greater control over modal sizing and ensuring key builder actions are reliable while a form is loading. You can now set a custom modal height for Popup, Polite Slide-in, and Sticky Sidebar embeds. This adjustment allows embedded forms to fit better on […]
Improved Manage Fields now enables you to view all fields from your form, survey, or quiz—even if those fields have yet to receive any submission data. Previously, Manage Fields displayed only fields that had received data from at least one submission. The current update includes all fields from the form definition, simplifying the management of […]
https://clixio.io/wp-content/uploads/2026/05/6df9a5a00a99c7bf49b70d3119f75bc6-scaled.png13832560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-05-22 15:19:002026-05-22 15:19:00Manage Fields Now Shows All Form, Survey, and Quiz Fields
Added Gradient Background Support for Buttons in the Form, Survey, and Quiz Builder. This update provides you with enhanced control over button styling, allowing you to switch between a solid colour and a gradient background directly from the button settings. You can now apply a gradient background to buttons. Choose between solid colour or gradient […]
👀 What’s New? Added a new “Load on user interaction” toggle inside Chat Widget > Chat Window tab > Additional Options. When enabled, the chat widget will delay loading until the visitor interacts with the website. This helps improve initial website performance and reduces unnecessary widget load during page rendering. The default behaviour remains unchanged […]
https://clixio.io/wp-content/uploads/2026/05/5a28d8b5dcfc1e208ace667b3a225645.png10472048Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-05-22 01:55:002026-05-22 01:55:00Load Chat Widget on user interaction
We have introduced a unified integration experience for workflow actions and triggers. Integration-powered steps now display the required fields upfront, guide users to connect the appropriate account without leaving the workflow, and support multiple connected accounts where applicable. Integration Connection Process When an integration is not connected, the action or trigger panel now features a […]
Conditional Visibility has become more flexible and easier to manage, now offering support for layouts and value-based conditions. • Visibility Rules for Layouts You can now apply conditional visibility to entire layouts instead of configuring each element individually. Layouts include a dedicated Visibility tab alongside Edit, with support also available in HighRise. • New Value-Based […]
Conversation Logs for Contact Preference Updates We’ve introduced the ability to log contact-level preference status updates directly within the Conversations interface. With this update, any communication preference changes initiated either by the contact or by a user will now be recorded as part of the conversation log. This provides teams with better context regarding preference […]
The Wait action has been completely redesigned with a new intent-based user interface, recurring schedules, and AI-powered setup. New Intent-Based Card Selection The old dropdown has been replaced with a card selection screen that asks, “What should the contact wait for?” Users now select their intent first, followed by configuration—eliminating the need to search through […]
We have enhanced the existing Facebook contact merge functionality to now support Facebook Lead Form submissions, in addition to Messenger conversations. :rocket: Previously, the setting: Merge Facebook contacts by name: supported contact merging solely for Facebook Messenger conversations. With this enhancement, the functionality has been expanded and divided into two dedicated settings under: Sub-account View […]
https://clixio.io/wp-content/uploads/2026/05/da4d12198367306d2b8cf1cce0757b49-scaled.png15532560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-05-20 15:40:002026-05-20 15:40:00Facebook Lead Ads: Support Contact Merge by Name for Lead Form Submissions
We’ve rolled out new customisation improvements for Marketing Audit Report widgets, giving you more control over how your lead capture forms appear to visitors. You can now customise: Input field labels Placeholder text Supported fields include: First name Last name Phone number Email Business Website Marketing audit widgets are commonly used as lead magnets across […]
We’ve introduced keyboard shortcut support for the Product Details Page, enhancing image navigation when Open Lightbox zoom is enabled. Customers can now: Press Escape to close the lightbox. Use the Right Arrow key to move to the next image. Use the Left Arrow key to return to the previous image. Navigate seamlessly with wrap-around support […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-05-19 23:37:002026-05-19 23:37:00Keyboard Shortcuts for Product Image in Open Lightbox
The AI Agent action now supports Update Custom Value as a built-in tool. The agent can evaluate context during execution and write directly to custom values within a sub-account, eliminating the need for complex If/Else trees that previously required numerous branches and actions. Removes the need for extensive If/Else trees that were exclusively created to […]
Enhanced Personalisation of Quiz Results — You can now customise content for each specific category in personality-style quizzes. This update offers greater control over how quiz results are displayed, enabling you to create more tailored result pages while simplifying the setup experience. You can personalise the result content for each individual category, including text, images […]
The AI Agent Action Now Supports Knowledge Base Search The AI Agent action now includes Knowledge Base Search as a built-in tool. During execution, the agent can search your native knowledge base in real time, pulling in relevant business context to enhance decision-making and improve response accuracy. Connects directly to your native knowledge base, where […]
We’re excited to announce that Rental Listings & Categories are now supported in Snapshots 🎉 This update simplifies the process for agencies and businesses to replicate rental setups across multiple sub-accounts, aiding in the smooth onboarding of different locations. You can now quickly duplicate rental configurations without the need to manually recreate listings and categories […]
Improved Handling for Inactive/Unverified Domains
/in What's New? ConversationsEmail Delivery Protection Update Email delivery is now better protected when a domain mapped to a Campaign or any other domain configuration becomes inactive or unverified. Previously, emails could continue attempting to send even after the mapped domain became inactive. With this update, the system now automatically prevents email delivery in these cases and displays […]
Client Portal Domain Configuration Moved to Domain Configuration Setup
/in What's New? Client Portal, ConversationsManaging Client Portal Email Domains Streamlined The configuration of Client Portal domains has been simplified. It has been relocated from the Notifications Domain Configuration directly to the main Domain Configuration page under Dedicated Domain Setup. This update ensures that Client Portal emails can still be viewed directly within Conversations, while centralising and improving domain management. […]
🏢 Use Associated company fields in custom value picker across platform
/in What's New? Automations, Conversation AI, Conversations, Documents & Contracts, Email BuilderThe Company Object EnhancementsThe Company object has become significantly more useful. You can now reference both standard and custom Company fields across the platform as custom values. This includes usage in emails, workflows, contracts, conversations, and AI context. All the rich business context you’ve been storing on Company records can now facilitate personalised and automated […]
Math Operation: Now for Company & Custom Object Workflows
/in What's New? AutomationsThe Math Operation Action is now supported in company-based workflows and custom object-based workflows. This enhances the existing calculation action available in other workflows, enabling users to perform mathematical operations on numeric values associated with companies or custom objects. When a company or custom object workflow reaches the Math Operation action, Clixio computes the chosen […]
Community – Recordings: Share recordings directly as post
/in What's New? Automations, Communities, ConversationsWith the new **Share as Post** option, you can now share recordings directly within Communities in just a few clicks. This enhancement makes it easier to continue conversations, share updates, and maintain collaboration after meetings. **Share Recordings Directly into Communities** A new **Share as Post** action is now available for recordings, enabling users to publish […]
Custom Modal Height for Embedded Forms, Surveys, and Quizzes
/in What's New? Forms, SurveysImproved Embed Experience for forms, surveys, and quizzes has been enhanced by providing greater control over modal sizing and ensuring key builder actions are reliable while a form is loading. You can now set a custom modal height for Popup, Polite Slide-in, and Sticky Sidebar embeds. This adjustment allows embedded forms to fit better on […]
Manage Fields Now Shows All Form, Survey, and Quiz Fields
/in What's New? Forms, SurveysImproved Manage Fields now enables you to view all fields from your form, survey, or quiz—even if those fields have yet to receive any submission data. Previously, Manage Fields displayed only fields that had received data from at least one submission. The current update includes all fields from the form definition, simplifying the management of […]
Gradient Backgrounds for Buttons – Forms, Surveys and Quizzes
/in What's New? Forms, SurveysAdded Gradient Background Support for Buttons in the Form, Survey, and Quiz Builder. This update provides you with enhanced control over button styling, allowing you to switch between a solid colour and a gradient background directly from the button settings. You can now apply a gradient background to buttons. Choose between solid colour or gradient […]
Load Chat Widget on user interaction
/in What's New? Chat Widget👀 What’s New? Added a new “Load on user interaction” toggle inside Chat Widget > Chat Window tab > Additional Options. When enabled, the chat widget will delay loading until the visitor interacts with the website. This helps improve initial website performance and reduces unnecessary widget load during page rendering. The default behaviour remains unchanged […]
Triggers & Actions: Smoother Integration Setup with Field Previews
/in What's New? Automations, IntegrationsWe have introduced a unified integration experience for workflow actions and triggers. Integration-powered steps now display the required fields upfront, guide users to connect the appropriate account without leaving the workflow, and support multiple connected accounts where applicable. Integration Connection Process When an integration is not connected, the action or trigger panel now features a […]
Conditional Visibility Enhancements ✨ | Clixio Changelog
/in What's New? Email BuilderConditional Visibility has become more flexible and easier to manage, now offering support for layouts and value-based conditions. • Visibility Rules for Layouts You can now apply conditional visibility to entire layouts instead of configuring each element individually. Layouts include a dedicated Visibility tab alongside Edit, with support also available in HighRise. • New Value-Based […]
Conversation Logs for Contact Preference Updates
/in What's New? ConversationsConversation Logs for Contact Preference Updates We’ve introduced the ability to log contact-level preference status updates directly within the Conversations interface. With this update, any communication preference changes initiated either by the contact or by a user will now be recorded as part of the conversation log. This provides teams with better context regarding preference […]
Wait Action: Major Revamp | Clixio Changelog
/in What's New? CRMThe Wait action has been completely redesigned with a new intent-based user interface, recurring schedules, and AI-powered setup. New Intent-Based Card Selection The old dropdown has been replaced with a card selection screen that asks, “What should the contact wait for?” Users now select their intent first, followed by configuration—eliminating the need to search through […]
Facebook Lead Ads: Support Contact Merge by Name for Lead Form Submissions
/in What's New? Conversations, CRMWe have enhanced the existing Facebook contact merge functionality to now support Facebook Lead Form submissions, in addition to Messenger conversations. :rocket: Previously, the setting: Merge Facebook contacts by name: supported contact merging solely for Facebook Messenger conversations. With this enhancement, the functionality has been expanded and divided into two dedicated settings under: Sub-account View […]
Customize marketing audit report website widget fields
/in What's New? Forms, Funnels and WebsitesWe’ve rolled out new customisation improvements for Marketing Audit Report widgets, giving you more control over how your lead capture forms appear to visitors. You can now customise: Input field labels Placeholder text Supported fields include: First name Last name Phone number Email Business Website Marketing audit widgets are commonly used as lead magnets across […]
Keyboard Shortcuts for Product Image in Open Lightbox
/in What's New?We’ve introduced keyboard shortcut support for the Product Details Page, enhancing image navigation when Open Lightbox zoom is enabled. Customers can now: Press Escape to close the lightbox. Use the Right Arrow key to move to the next image. Use the Left Arrow key to return to the previous image. Navigate seamlessly with wrap-around support […]
AI Agent Action: Update Custom Value Tool
/in What's New? AutomationsThe AI Agent action now supports Update Custom Value as a built-in tool. The agent can evaluate context during execution and write directly to custom values within a sub-account, eliminating the need for complex If/Else trees that previously required numerous branches and actions. Removes the need for extensive If/Else trees that were exclusively created to […]
Custom Category Content for Quiz Results
/in What's New?Enhanced Personalisation of Quiz Results — You can now customise content for each specific category in personality-style quizzes. This update offers greater control over how quiz results are displayed, enabling you to create more tailored result pages while simplifying the setup experience. You can personalise the result content for each individual category, including text, images […]
AI Agent Action: Knowledge Base Search Tool
/in What's New?The AI Agent Action Now Supports Knowledge Base Search The AI Agent action now includes Knowledge Base Search as a built-in tool. During execution, the agent can search your native knowledge base in real time, pulling in relevant business context to enhance decision-making and improve response accuracy. Connects directly to your native knowledge base, where […]
🏷️ Rental Listings & Categories in Snapshots
/in What's New?We’re excited to announce that Rental Listings & Categories are now supported in Snapshots 🎉 This update simplifies the process for agencies and businesses to replicate rental setups across multiple sub-accounts, aiding in the smooth onboarding of different locations. You can now quickly duplicate rental configurations without the need to manually recreate listings and categories […]