Opportunity Owners & Followers in If/Else Conditions

You can now use **Opportunity Owners** and **Opportunity Followers** as conditions in If/Else workflow branches. This enhancement allows you to route contacts based on whether an opportunity has assigned owners or followers, addressing a previous limitation where these fields were unavailable for branching logic.

When an If/Else step evaluates an opportunity, it can now check the **Opportunity Owners** and **Opportunity Followers** fields. The workflow will direct contacts down the appropriate branch according to the conditions you configure.

• Add or edit an If/Else action in your workflow.
• Select **Opportunity Owners** or **Opportunity Followers** as the condition field.
• Configure your condition and save the workflow.

Customers often assign owners and followers to opportunities as part of their sales and account management processes. Until now, workflows could not branch based on these assignments. This update simplifies the automation of routing, notifications, and follow-up actions using opportunity ownership data.

• Route opportunities to a dedicated follow-up sequence when an **Opportunity Owner** has been assigned.

• Available in If/Else workflow conditions.
• Supports both **Opportunity Owners** and **Opportunity Followers** fields.
• Conditions are evaluated using the owners and followers currently assigned to the opportunity at the time the workflow reaches the If/Else step.
• Existing workflows remain unaffected unless these new conditions are explicitly configured.