RCS Messaging is Now Available in Workflows (Private Beta)

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You can now build richer customer journeys with RCS messaging

directly inside Workflows

. The new

Send RCS

and

RCS Interactive Message

actions enable you to automate conversations using the next generation of business messaging.

Build Richer Customer Journeys

With the new Workflow actions, you can transcend traditional messaging and create engaging RCS conversations that guide customers through personalised journeys— all from within your existing Workflow automations.

Available in Private Beta

RCS is currently available as part of our

Private Beta

.

If you would like early access and wish to help shape the future of RCS in Clixio, please reach out to your Customer Success Manager or contact the Clixio team to join the Private Beta.

Also Available in the RCS Private Beta

In addition to Workflow support, Private Beta users can already benefit from:

👷 How to use this feature

  1. Navigate to Automation → Workflows
  2. Create a new Workflow or edit an existing one
  3. Add either the Send RCS or RCS Interactive Message action
  4. Configure your message or interactive experience
  5. Publish your Workflow
  • Automate rich, conversational customer experiences
  • Increase engagement with interactive RCS messages
  • Route contacts based on button selections and responses
  • Deliver a more modern messaging experience directly from Workflows

We are actively enhancing our RCS capabilities. Here’s what’s coming soon:

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