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💰 Custom Pricing for Service Appointments

September 22, 2026/in What's New?

Service prices don’t always match what should be charged — negotiated pricing or a one-off scenario with custom pricing can all mean the final price differs from what’s configured. With this release, you can now edit a service’s price directly from the Services appointment modal before saving a new appointment or while editing/duplicating an existing […]

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AI Studio: Migrate Existing Projects to SSR

September 22, 2026/in What's New? Automations, Dashboard

A React project that needs server-rendered pages, server functions, or secrets can now be upgraded from Project Settings. AI Studio creates a second project in the same sub-account and runs the upgrade there. The published project remains as it is, with domains included. React projects that do not require the new stack will continue to […]

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🕵️ Calendar AI Can Now Tell You Why a Slot Isn’t Bookable

September 22, 2026/in What's New? Calendar

Calendar AI: Handling Availability Like Never Before Calendar AI, your trusty assistant for building calendars conversationally, now tackles availability troubleshooting effortlessly. Users can simply ask, in everyday language, why a user or calendar is not bookable and receive a detailed, conversational response instead of navigating through the internal Troubleshooting View grid or submitting a support […]

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🔄 Enhanced Two-Way Sync for Service Appointments

September 22, 2026/in What's New? Calendar

When a service appointment’s calendar event was rescheduled or cancelled directly from a connected third-party calendar (e.g., Google or Outlook calendar) — the change previously updated the calendar event only, leaving the service appointment record out of sync. For single-service appointments, this is now fixed: changes made directly on a third-party calendar sync back correctly […]

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🌐 Calendars, Services & Rentals Notifications Now Speak Your Business’s Language

September 22, 2026/in What's New? Calendar

Notification Templates with Internationalization (i18n) Notification templates have historically shipped in English only, leaving multi-language businesses to manually translate every notification themselves. This release brings internationalization (i18n) to notification templates across Calendars, Services, and Rentals — default templates now localise based on the Business Profile’s Platform Language, while anything a user has already customised stays […]

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Notifications Diagnosis – Mobile App

September 22, 2026/in What's New?

Diagnose Notifications: A Quick Check-Up Not getting notifications? Run a quick check-up in Settings. It tests your network, notification permission, sound, and sends a real test notification to your phone — then tells you what’s wrong. When notifications stop arriving, there’s no way to tell why. Is it your Wi-Fi? A setting you turned off? […]

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📢 Messaging and Phone Numbers Pricing Updates – Effective October 13, 2026

September 21, 2026/in What's New?

Updating Prices for International Outbound SMS and Phone Number Rentals We are updating list prices for select international outbound SMS destinations and phone number monthly rentals effective 13th October 2026 . 💬 Outbound Messaging (SMS) The following outbound SMS prices will change on 13th October 2026. Albania Angola Burkina Faso Congo (DRC) Guam & Northern […]

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Jotform – New Actions & Triggers in Workflows

September 20, 2026/in What's New? Automations, CRM, Documents & Contracts

You can now automate Jotform directly inside Workflows — act on form submissions and signed contracts the moment they land, and create Jotform submissions from any workflow. Triggers (events in Jotform that start a workflow in Clixio): New Submission – Starts a workflow instantly when a new response is submitted to a Jotform form. New […]

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Bulk update tag colors and create categories on the go

September 20, 2026/in What's New?

Following the launch of tag categories and colours in labs , we received feedback from customers on ways to make tag organisation even faster. One of the key requests was the ability to update colours across multiple tags at once, especially for customers managing a large number of tags. Based on this feedback, we’ve introduced […]

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Smarter Color Picker Experience Across Browsers

September 19, 2026/in What's New? Chat Widget

Chat Widget Colour Picker Now Adapts to Browser Support The Chat Widget colour picker now automatically adapts based on the browser being used, ensuring that only supported colour-selection options are shown. Safari and Firefox: The eyedropper option is now hidden because these browsers do not currently support the native API required for this functionality. Chrome: […]

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Chat Widget Spam Protection | Clixio Changelog

September 19, 2026/in What's New? Chat Widget, Reputation

Chat Widget now includes built-in spam protection to help prevent bot and high-volume suspicious submissions from impacting your messaging costs and sender reputation. Spam protection works automatically in the background without adding CAPTCHA, extra form fields, or additional steps for genuine visitors. Instead of deleting suspicious submissions, Clixio keeps the contact, tags it for review, […]

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Ask AI now lives in WhatsApp

September 18, 2026/in What's New?

Your Co-pilot: Accessible via WhatsApp Your co-pilot is no longer something you open. It is someone you text. Connect your WhatsApp number once, and the full Ask AI co-pilot, the exact same one you use inside Clixio, is reachable from the thread you already have open all day. No laptop, no tab, no app. Just […]

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📱 Introducing App QR Codes

September 18, 2026/in What's New? Funnels and Websites

You can now create App QR Codes that automatically redirect users to the correct app store based on their device. Previously, businesses promoting mobile apps had to use separate QR codes for iOS and Android or redirect users to a landing page with multiple download options. With the new App QR Code type, a single […]

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Smarter local presence dialing: higher pickup rates, global reach, and total control

September 18, 2026/in What's New?

17th of September, 2026 Local presence dialing automatically selects the best local caller ID for your outbound calls, significantly boosting call answer rates. We have rebuilt our local presence engine from the ground up to deliver smarter matching, broader international coverage, and greater administrative control. Expanded country support: Location-based matching is now active across the […]

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Reputation Management – Video Testimonial Enhancements 🎥

September 18, 2026/in What's New? Automations, Reputation

Automated Controls for Video Testimonials We’ve added new automation and publishing controls for Video Testimonials, making it easier for businesses to act on new submissions immediately and control which testimonials appear on their widgets. This release introduces two key enhancements: 🎥 Video Testimonial Received Workflow Trigger Businesses can now trigger automated workflows the moment a […]

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📊 Set the Default Dashboard During Snapshot Load

September 18, 2026/in What's New? Dashboard

You can now choose which dashboard becomes the default in destination sub-accounts while loading a Snapshot — eliminating the need to update each sub-account individually afterward. * Set a dashboard as default — Each selected dashboard now includes a Set as default option during Snapshot Load. * Choose one default — Only one dashboard can […]

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Automatic Company Creation & Association by Email Domain, with Company Enrichment & Unique Domain Field

September 18, 2026/in What's New? Automations, CRM, Opportunities and Pipelines, Reporting

Create or Update Contacts and Companies Create or update a Contact, and Clixio can find the right existing Company and associate the Contact automatically. If no suitable Company exists, Clixio can create one, store its domain, and enrich it with the Company Name and Logo. New Company Domain Name field with uniqueness enabled by default […]

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Gift Cards – Granular User Permissions

September 17, 2026/in What's New?

Businesses can now control exactly which team members can access and perform different actions across Gift Cards. Instead of providing the same level of Gift Card access to every user, admins can assign permissions based on each team member’s responsibilities – helping protect Gift Card balances, customer information, and sensitive actions such as issuing or […]

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Workflow AI Builder now available inside Ask AI as well

September 17, 2026/in What's New? Automations

Create Workflows from Ask AI Ask AI can now call the Workflow AI agent. This means you can create and edit a full workflow without opening the builder first — just describe what you want and the agent builds it. The capability already existed inside Workflow AI; it is now available through Ask AI as […]

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Send Bulk Emails to Associated Contacts from List view in Companies & Custom Objects

September 17, 2026/in What's New? Memberships

You can now send bulk emails to associated Contacts directly from Company and Custom Object lists. Select the Companies, Properties, Policies, Pets, or other Custom Object records you want to act on, choose the relevant associated Contacts, and send your email without rebuilding the audience from the Contacts list. New Send email bulk action for […]

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RSS feed: Latest Feature Updates Latest Feature Updates

  • Introducing Recommendations & Error Detection in Forms, Surveys & Quizzes October 21, 2026
  • Introducing the Quiz Element in Funnels & Websites! October 21, 2026
  • Action needed: move your WhatsApp marketing to MM Lite before October 2027 October 19, 2026
  • Get the right ad platform on your number pool calls October 16, 2026
  • Send number pool calls to multiple users who can answer it on any device they choose October 16, 2026
  • Localized Gift Card Communications | Clixio Changelog October 15, 2026
  • A rebuilt WhatsApp template builder, plus per-contact media October 15, 2026
  • Checkout upgrades for AI Studio Payments October 15, 2026
  • AI Studio Chat Widgets: Native Live Chat Built Into Your AI Studio Apps October 14, 2026
  • Enable or Disable Features for Multiple Accounts at Once October 14, 2026
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