💰 Custom Pricing for Service Appointments

Service prices don’t always match what should be charged — negotiated pricing or a one-off scenario with custom pricing can all mean the final price differs from what’s configured.

With this release, you can now edit a service’s price directly from the Services appointment modal before saving a new appointment or while editing/duplicating an existing appointment, without touching the service’s global pricing.

When creating, editing or duplicating a Services appointment, you can now adjust that service’s price right in the appointment modal — the total updates immediately to reflect it.

A price edit only applies to that one appointment. The service’s globally configured price is never changed, so every other booking keeps using the standard rate.

Zero is a valid price for cases like complimentary services, but negative values are blocked with a clear validation error before the appointment can be saved.

Once a service’s price is edited on an appointment, it’s marked with a Custom tag right next to the amount — so it’s obvious at a glance that this booking isn’t using the standard price.

If a staff member has their own custom price configured for a service, entering a price on the appointment overrides that staff-specific price as well — the appointment always uses whatever price you set there.

You can edit a service’s price for an appointment directly from the mobile app as well.

1. Open the service appointment modal (create, edit, duplicate).
2. Click the

   edit

   icon next to a service.

3. Enter a

   new price

   for the service.

4. Save

   as usual. The custom price applies only to that appointment.

• Lets staff charge the actual negotiated or discretionary price without a workaround or offline settlements.
• Keeps global service pricing untouched, so one custom price never leaks into other bookings.
• Works the same way whether staff are at a desk or on the go with the mobile app.