🏷️ Add Role Badges to Your Staff for Services

When a service has multiple staff members — e.g., junior and senior stylists, different specialists, varying levels of experience — customers picking from a plain list of names often can’t tell who’s the best fit.

You can now add a short role tag, like “Lead Therapist” or “Senior Consultant,” to each staff member’s profile, and it shows up as a badge right where customers choose who to book with — making that choice easier and giving your staff’s role more visibility.

Create as many role badges as you need — e.g., Lead Therapist, Senior Consultant, and so on. When assigning a badge to a staff member, every badge you’ve already created shows up to pick from, so you’re not recreating the same tag for each person.

Add a single text-based role badge (up to 30 characters) for each staff member from your staff details settings.

Each staff role tag can have its own colour — so roles are visually distinct at a glance instead of every badge looking the same.

When a staff member has a tag configured, it appears as a badge on their card during staff selection on the booking widget — styled in a lighter shade of your widget’s primary colour so it fits your theme without dominating the card.

Staff without a configured tag show no badge or placeholder — their card stays clean.

Edit or remove a badge, and the booking widget reflects the change the next time it loads.

The badge renders the same way across both desktop and mobile widget layouts.

1. Go to

   Services → Staff

   .

   Edit

   the staff member for whom you would like to add a badge

2. Under the

   Basic details

   tab, navigate to the

   Staff badge

   dropdown.

3. Add

   /select a badge for the staff member

4. Save

   — the tag now shows as a badge next to that staff member during staff selection on your booking widget.

• Helps customers quickly identify the right person to book with when there’s more than one staff member to choose from.
• A single, simple tag keeps setup light and easy to scan — no need to build out full staff bios.
• On-brand badge styling keeps the booking experience polished without extra design work on your end.
• Consistent across desktop and mobile views, so the experience doesn’t change based on how a customer books.