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Fixed: Pinned and Recent Tabs Now Match the Workflow Type

August 20, 2026/in What's New? Automations

Pinned and Recent in the Actions & Triggers Sidebar Pinned and Recent in the Actions & Triggers sidebar ignored what kind of workflow you were in. Use a Contact action once, and it started showing up in your Custom Object and Company workflows too. Both sections now list only the actions and triggers that work […]

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Rental Booking Page Gets Smarter CTAs, Clearer Checkout & Polished UI

August 19, 2026/in What's New?

Enhancements to Rentals Booking Page, Listing Detail Page, and Checkout Flow We’ve rolled out a set of enhancements to the Rentals Booking Page, Listing Detail Page, and Checkout flow — giving businesses more control over CTA labelling, making rental dates and pricing clearer throughout checkout, bringing listing descriptions inline, and refining visual and cart-state consistency […]

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Workflow Builder: Array/List Values Now Supported in Text Fields

August 19, 2026/in What's New? Automations

**The Custom Value Picker for List-Type Values** The custom value picker now recognises list-type values, such as order line items, Inbound Webhook lists or any collections of values. Instead of inserting the raw list, it opens a small inline form where you can choose which field to extract and how the list should appear with […]

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Workflow Dynamic Values: New Chip Interface with Quick Add and Edit

August 19, 2026/in What's New? Automations

Dynamic Values in Workflow Text Fields Dynamic values inside workflow text fields now appear as chips, making dynamic values easier to distinguish from static text. You can also type ‘/’ to quickly search for and insert a custom value directly in the text box. This is a UI-only change. Existing custom values are not impacted, […]

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WhatsApp: composer reliability and faster Settings

August 19, 2026/in What's New? Conversations

We tightened two of the most-used WhatsApp surfaces: the conversation composer and WhatsApp Settings / Manage. A false “Connect WhatsApp” prompt after the 24-hour window and a Settings page that loaded blank until you refreshed are both fixed, so WhatsApp behaves correctly on first load. > Your connected accounts now show the right send options […]

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New A2P Campaign Flow : Default to Chat Widget

August 19, 2026/in What's New? Chat Widget

Overview: Campaign registration now takes you straight into Chat Widget Setup once your brand registration is done, instead of asking you to pick a registration path first. If the chat widget isn’t how you collect consent, Manual Setup is still there. Campaign Registration in Chat Widget Flow: Campaign registration now opens in the chat widget […]

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✨ Ask AI Mobile App – Schedule Ask AI prompts to run automatically

August 19, 2026/in What's New? Automations, Conversations

Ask AI Scheduler lets your assistant keep working when you’re not in the app. Save a prompt once, pick how often it should run, and Ask AI runs it on schedule — then hands you the finished conversation the next time you open your phone. Every Ask AI prompt was interactive. You had to be […]

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Custom Fields Grouping & Bulk Management – Forms, Surveys & Quizzes

August 19, 2026/in What's New? Forms, Surveys

**Adding custom fields one at a time gets tiresome quickly — especially when you’re building a long form with dozens of contact, opportunity, or custom-object fields. We’ve overhauled the Custom Fields sidebar in the builder to be faster, smarter, and easier on the eyes. Now you can browse fields by object, search by name, select […]

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Upload Google Demand Gen Campaigns to Template Library

August 18, 2026/in What's New? Automations, Template Library

Google Demand Generation Campaigns to Template Library Google Demand Gen campaigns can now be uploaded directly to the Template Library from Ad Manager. This allows users to convert existing Demand Gen campaigns into reusable templates and replicate campaign setups across locations without rebuilding them from scratch. Steps to Upload Google Demand Gen Campaigns Go to […]

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Communities – Editor & Community Experience Enhancements ✏️

August 18, 2026/in What's New? Communities

Several improvements to make creating content, moderating communities, and participating in discussions faster and more intuitive. 📝 Rich Text Formatting Toolbar Formatting content is now easier than ever. Select any text in a post to reveal a floating formatting toolbar. Available options include Bold, Italic, Underline, Strikethrough, and inserting a link. 🚫 Ban Spammers Directly […]

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Update Contact Field: Now Append Values to Multi-Select Fields

August 18, 2026/in What's New? Automations

The Update Contact Field Action with New Add Functionality for Multi-Select Fields The Update Contact Field action now includes a new Add action type for multi-select fields. You can add selections to multi-dropdown and multiple-checkbox fields without replacing values already stored on the contact. Choose Add to append the selected value(s) to the contact’s existing […]

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Improved Validation & Error Handling for Google & LinkedIn Ad Campaigns

August 18, 2026/in What's New?

We’ve improved validation and error handling for Google and LinkedIn campaigns in Ad Manager to make campaign publishing more reliable and easier to troubleshoot. Google-specific improvements Added a pre-publish validation flow covering campaign fields, advertising requirements, and Google platform requirements. Improved validation for Demand Gen campaigns , including required images, logos, videos, headlines, descriptions, long […]

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Rearrange and Rename Tabs in Communities

August 18, 2026/in What's New? Communities

Customise Your Community’s Navigation Customise how your community’s navigation looks – reorder tabs to match how your community works, and rename them to fit your branding. Community admins and owners can now fully customise their community’s tab layout by reordering tabs, renaming labels, and disabling tabs they don’t need. Drag and reposition community tabs (Discussion, […]

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Rich Link & Event Previews in Communities

August 18, 2026/in What's New? Communities, Conversations

Sharing content and events in Communities just got more interactive with rich previews that keep members engaged without taking them away from the conversation. When members paste a supported link or mention an event in a post or comment, a rich preview is automatically generated, giving everyone more context at a glance. ✨ What’s New? […]

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In labs: Organize and personalize tags with categories and colors

August 18, 2026/in What's New?

Tags are now easier to organise, identify, and manage with tag categories and customisable tag colours. You can group related tags into categories and assign colours to make tags easier to recognise across your account. Existing tags will automatically appear in grey and will be placed under the No category category, so your current setup […]

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Communities – Smarter Join Requests with Workflow Automation

August 17, 2026/in What's New? Automations, Communities

Community admins can now automate how join requests are reviewed, routed, and acted on using a new workflow trigger, without manually reviewing every submission. 🔗 New Workflow Trigger: Requested to Join Group: A new Requested to Join Group trigger is now available in Workflows. It fires whenever a user submits a request to join a […]

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Client Portal — Invoice & Estimate Notifications for Contacts 🔔

August 17, 2026/in What's New? Client Portal, Documents & Contracts, Payments

Contacts can now receive in-app notifications directly inside the Client Portal whenever a new invoice or estimate is issued to them. This gives clients immediate visibility into important billing activity, helping them review estimates and take action on invoices faster without relying only on email notifications. 🔔 Notifications for New Invoices When a new invoice […]

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Appointments in the Client Portal

August 17, 2026/in What's New? Calendar, Client Portal, Memberships

Clients can now book, view, and manage appointments directly from the Client Portal, giving them one place to manage their schedule without switching to emails, booking links, or other tools. 📅 View Appointments in One Place Clients can see their appointments directly inside the Client Portal with: Today, Upcoming, and Past views A full calendar […]

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WhatsApp Analytics in the AI Assistant in Workflows

August 15, 2026/in What's New? Automations

The AI Assistant in Workflows now reports on WhatsApp performance alongside Email and SMS. You can ask about any WhatsApp step in plain language and get delivery and read metrics calculated from live data. Delivery and read analytics for WhatsApp steps The Assistant returns total sends, delivered, failed, and pending counts for any WhatsApp step, […]

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Google Merchant Center Integration for Ecommerce Stores

August 14, 2026/in What's New? E-Commerce, Integrations

**Google Merchant Center is now available as a Marketplace app, allowing merchants to connect their Ecommerce Store to Google Merchant Center and sync eligible Store Products for visibility across Google Shopping and other supported Google surfaces. Key capabilities include: Connect Google Merchant Center Install the app from Marketplace and connect your Google account. Select the […]

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RSS feed: Latest Feature Updates Latest Feature Updates

  • Introducing Recommendations & Error Detection in Forms, Surveys & Quizzes October 21, 2026
  • Introducing the Quiz Element in Funnels & Websites! October 21, 2026
  • Action needed: move your WhatsApp marketing to MM Lite before October 2027 October 19, 2026
  • Get the right ad platform on your number pool calls October 16, 2026
  • Send number pool calls to multiple users who can answer it on any device they choose October 16, 2026
  • Localized Gift Card Communications | Clixio Changelog October 15, 2026
  • A rebuilt WhatsApp template builder, plus per-contact media October 15, 2026
  • Checkout upgrades for AI Studio Payments October 15, 2026
  • AI Studio Chat Widgets: Native Live Chat Built Into Your AI Studio Apps October 14, 2026
  • Enable or Disable Features for Multiple Accounts at Once October 14, 2026
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