We’re excited to announce that the Voice AI APIs are now public, offering you direct programmatic access to configure agents, manage actions, retrieve call data, and integrate webhooks into your workflows. This change elevates Voice AI from being simply a product feature to an extensible capability that can be seamlessly integrated into your workflows and […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-09-01 19:39:002025-09-01 19:39:00Voice AI – Public APIs
You can now assign dedicated sending domains specifically for Calendar emails! This enhancement provides you with improved control over the deliverability of your appointment-related emails. To set up dedicated domains for the following, navigate to Sub-account Settings → Email Service → SMTP Service → Domain Configuration: Appointment confirmations Calendar reminders Reschedule notifications Other calendar-related communications […]
https://clixio.io/wp-content/uploads/2025/09/edfe28c79de4ffa02faa5f23418d11b9-scaled.png14512560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-09-01 17:28:002025-09-01 17:28:00Calendar Dedicated Sending Domains Now Available
Documents and Contracts: Send Documents via SMS now! | Clixio Changelog You can now send documents via SMS. Send through SMS only, or combine with Email + SMS for maximum visibility. Configure global defaults for Document Sent and Document Signed notifications. Create and use custom SMS templates (via Snippets) to send personalised messages. Adjust the […]
https://clixio.io/wp-content/uploads/2025/08/d1cbfdf204020e335a8e40b44892253f-scaled.png11362560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-29 17:41:002025-08-29 17:41:00Documents and Contracts: Send Documents via SMS now!
Changes to Texas Legislation Texas has amended Chapter 302 to include text messages . If you send marketing SMS to Texas residents or from Texas , you may need to register with the Texas SOS , post a bond , and adhere to additional regulations. Please be aware that penalties and exposure to private lawsuits […]
** **We’ve made the approval process in Social Planner more flexible. Previously, approvers could only approve or reject posts without the option to change the scheduled time. With this update, approvers can now adjust the date and time before giving their approval. Approvers can reschedule posts directly within the approval flow. Any changes made will […]
https://clixio.io/wp-content/uploads/2025/08/997aab5fe65e189db31d3e81ea22598a-scaled.png14712560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-29 00:24:002025-08-29 00:24:00🗓️Reschedule Post in Approval Flow
Webhooks: Real-Time Notifications Webhooks enable developers to receive real-time notifications from our platform and trigger event-driven integrations. This allows for synchronising data across tools, automating workflows, and maintaining consistency between systems without the need for polling. They are essential for creating reliable, decoupled integrations and ensuring clear observability. Enhanced Visibility for User Events Previously, we […]
The API CoE team is excited to announce the new Developer Doc – What’s New? The API documentation has now been migrated to a new platform. The underlying product powering the documentation has changed from Spotlight to this new platform. Why Is This Important? The new platform provides greater flexibility to embed our own markdown […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-28 22:50:002025-08-28 22:50:00API Centre of Excellence | New Documentation
You can now choose any timezone to view your appointments across the platform — including Calendar View, Appointment List, Contacts, and Conversations. —- View Appointments Setting Previously, a Labs flag determined whether appointments were displayed in: User Timezone (if the flag was ON) Business Timezone (if the flag was OFF) With this release, that Labs […]
https://clixio.io/wp-content/uploads/2025/08/847ae195065791df6b2092066317bccb.png14362074Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-28 20:11:002025-08-28 20:11:00View Appointments in Your Preferred Timezone
Managing Accounts is now faster and more intuitive than ever! **Instant Clarity:** Whenever you apply filters, you’ll now see a clear visual indicator showing exactly which filters are active. **One-Click Control:** Easily remove or adjust filters with a single action, allowing you to refine results without hassle. **Filter Preview:** Get a quick snapshot of your […]
Element-Level Label Alignment is now available across forms, surveys, and quizzes. This feature allows users to configure label alignment individually for each form element, rather than relying solely on global form-level settings. Note: This capability is currently supported for the Single Column layout only. Per-Element Alignment Options: Set label alignment to Left, Right, Top, or […]
You can now create Custom Product Details Pages (PDPs) that serve as dedicated landing pages for individual products. This feature enhances product storytelling, personalises layouts, and improves your marketing strategy—going beyond the conventional product detail page. Open the Site/Store Builder . Click Add New Page → enable the Custom Product Detail Page toggle. Assign products […]
25th August 2025 Guidance for Call Timeout Settings We are here to assist you in configuring a Healthy Incoming Call Timeout. If the timeout is set too high (above 20 seconds), calls may bypass your CRM voicemail and go directly to your carrier voicemail. This also leads to inaccurate call statuses, as calls going to […]
We’ve made it easier to track the performance of your blogs! With the new Blog Statistics feature inside Analytics, you can now monitor views, clicks, and engagement across all your blogs and posts—all in one convenient location. Navigate to Analytics → Blogs Quick Performance Overview View total page views, the number of published blogs, and […]
https://clixio.io/wp-content/uploads/2025/08/12032a4e343a2ca92071e2c4729a7ed6-scaled.png14462560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-27 23:12:002025-08-27 23:12:00Blog Statistics – Track Blog & Post Performance
We’ve removed the AI credit system from workflows. AI-assisted features within workflows are now free to use. The following workflow features no longer require AI credits: Build Workflows Using AI (In Labs – Coming Soon) AI Chatbot Custom Code AI Email AI SMS AI Use AI freely: Generate emails, SMS, and code as often as […]
26th August 2025 Calling to the Most Relevant Countries is Now Enabled by Default Previously, only a select few countries had calling enabled by default for new sub-accounts and phone numbers. If your business’s country wasn’t included, you had to contact our support team for access. Now, calling is automatically enabled by default for the […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-27 22:34:002025-08-27 22:34:00Calling to the Most Relevant Countries is Now Enabled by Default
27th August 2025 Setting the Right Expectations for CNAM We have updated the CNAM registration screen to clarify how Caller ID Name (CNAM) operates. Access the CNAM registration screen through sub-account Settings > Phone Numbers > Trust Center > CNAM (Voice). No changes have been made to the operation of CNAM. Our aim was to […]
https://clixio.io/wp-content/uploads/2025/08/09e44d5ad089e553275d00fe1bff1088.png10881924Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-27 21:58:002025-08-27 21:58:00Setting the right expectations for CNAM
26th of August, 2025 Increased Call Answer Rates Your outgoing voice calls are more likely to be answered if you have already registered for A2P. SHAKEN/STIR Registration Registering for SHAKEN/STIR enhances your call completion and answer rates by verifying your ownership of the phone number. If you registered earlier for A2P to send SMS, all […]
We’re excited to announce that List Messages are now available under Interactive WhatsApp Messages within Automations! This release empowers businesses to go beyond buttons, locations, and contact cards, allowing them to provide customers with structured menus of choices—creating more guided, engaging, and automated WhatsApp experiences. Supported Interactive Messages You can now send the following Interactive […]
https://clixio.io/wp-content/uploads/2025/08/cd511229529d9fb1568cc98b4ba4d057.png1600758Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-27 19:52:002025-08-27 19:52:00🚀 Interactive WhatsApp Messages – Now with List Support
Recipients can now decline a document, select reasons, or add notes. Declined is now a status in Documents & Contracts workflows. Email Builder supports new custom values: Decline Reasons & Reason Body. Declined documents move to Archived and can no longer be signed. Full decline history (who, when, why) is visible in the dashboard. Automations: […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-08-27 16:01:002025-08-27 16:01:00Users can now Decline Documents: Documents & Contracts
We’ve Combined Domains and URL Redirects We’ve merged the Domains and URL Redirects sections into a single, streamlined experience under the Domains & URL Redirects tab. You can now manage domains and set up redirects all in one unified location. To access this, navigate to Account Settings > Domains & URL Redirects in the left-hand […]
Voice AI – Public APIs
/in What's New? Automations, Integrations, ReportingWe’re excited to announce that the Voice AI APIs are now public, offering you direct programmatic access to configure agents, manage actions, retrieve call data, and integrate webhooks into your workflows. This change elevates Voice AI from being simply a product feature to an extensible capability that can be seamlessly integrated into your workflows and […]
Calendar Dedicated Sending Domains Now Available
/in What's New? Calendar, ReputationYou can now assign dedicated sending domains specifically for Calendar emails! This enhancement provides you with improved control over the deliverability of your appointment-related emails. To set up dedicated domains for the following, navigate to Sub-account Settings → Email Service → SMTP Service → Domain Configuration: Appointment confirmations Calendar reminders Reschedule notifications Other calendar-related communications […]
Documents and Contracts: Send Documents via SMS now!
/in What's New? Automations, Documents & ContractsDocuments and Contracts: Send Documents via SMS now! | Clixio Changelog You can now send documents via SMS. Send through SMS only, or combine with Email + SMS for maximum visibility. Configure global defaults for Document Sent and Document Signed notifications. Create and use custom SMS templates (via Snippets) to send personalised messages. Adjust the […]
Texas Mini-TCPA (SB 140) — SMS Now Covered (Effective Sept 1, 2025)
/in What's New?Changes to Texas Legislation Texas has amended Chapter 302 to include text messages . If you send marketing SMS to Texas residents or from Texas , you may need to register with the Texas SOS , post a bond , and adhere to additional regulations. Please be aware that penalties and exposure to private lawsuits […]
🗓️Reschedule Post in Approval Flow
/in What's New? Calendar, Social Planner** **We’ve made the approval process in Social Planner more flexible. Previously, approvers could only approve or reject posts without the option to change the scheduled time. With this update, approvers can now adjust the date and time before giving their approval. Approvers can reschedule posts directly within the approval flow. Any changes made will […]
User Lifecycle Events via Webhooks
/in What's New?Webhooks: Real-Time Notifications Webhooks enable developers to receive real-time notifications from our platform and trigger event-driven integrations. This allows for synchronising data across tools, automating workflows, and maintaining consistency between systems without the need for polling. They are essential for creating reliable, decoupled integrations and ensuring clear observability. Enhanced Visibility for User Events Previously, we […]
API Centre of Excellence | New Documentation
/in What's New?The API CoE team is excited to announce the new Developer Doc – What’s New? The API documentation has now been migrated to a new platform. The underlying product powering the documentation has changed from Spotlight to this new platform. Why Is This Important? The new platform provides greater flexibility to embed our own markdown […]
View Appointments in Your Preferred Timezone
/in What's New? Calendar, ConversationsYou can now choose any timezone to view your appointments across the platform — including Calendar View, Appointment List, Contacts, and Conversations. —- View Appointments Setting Previously, a Labs flag determined whether appointments were displayed in: User Timezone (if the flag was ON) Business Timezone (if the flag was OFF) With this release, that Labs […]
Applied filters on Accounts listing page
/in What's New?Managing Accounts is now faster and more intuitive than ever! **Instant Clarity:** Whenever you apply filters, you’ll now see a clear visual indicator showing exactly which filters are active. **One-Click Control:** Easily remove or adjust filters with a single action, allowing you to refine results without hassle. **Filter Preview:** Get a quick snapshot of your […]
Element-Level Label Alignment | Clixio Changelog
/in What's New? Forms, SurveysElement-Level Label Alignment is now available across forms, surveys, and quizzes. This feature allows users to configure label alignment individually for each form element, rather than relying solely on global form-level settings. Note: This capability is currently supported for the Single Column layout only. Per-Element Alignment Options: Set label alignment to Left, Right, Top, or […]
Custom Product Details Pages for Ecommerce Stores
/in What's New? E-CommerceYou can now create Custom Product Details Pages (PDPs) that serve as dedicated landing pages for individual products. This feature enhances product storytelling, personalises layouts, and improves your marketing strategy—going beyond the conventional product detail page. Open the Site/Store Builder . Click Add New Page → enable the Custom Product Detail Page toggle. Assign products […]
Helping you setup Healthy Incoming Call Timeout
/in What's New? CRM25th August 2025 Guidance for Call Timeout Settings We are here to assist you in configuring a Healthy Incoming Call Timeout. If the timeout is set too high (above 20 seconds), calls may bypass your CRM voicemail and go directly to your carrier voicemail. This also leads to inaccurate call statuses, as calls going to […]
Blog Statistics – Track Blog & Post Performance
/in What's New? BlogsWe’ve made it easier to track the performance of your blogs! With the new Blog Statistics feature inside Analytics, you can now monitor views, clicks, and engagement across all your blogs and posts—all in one convenient location. Navigate to Analytics → Blogs Quick Performance Overview View total page views, the number of published blogs, and […]
AI Credits Removed from Workflows
/in What's New?We’ve removed the AI credit system from workflows. AI-assisted features within workflows are now free to use. The following workflow features no longer require AI credits: Build Workflows Using AI (In Labs – Coming Soon) AI Chatbot Custom Code AI Email AI SMS AI Use AI freely: Generate emails, SMS, and code as often as […]
Calling to the Most Relevant Countries is Now Enabled by Default
/in What's New?26th August 2025 Calling to the Most Relevant Countries is Now Enabled by Default Previously, only a select few countries had calling enabled by default for new sub-accounts and phone numbers. If your business’s country wasn’t included, you had to contact our support team for access. Now, calling is automatically enabled by default for the […]
Setting the right expectations for CNAM
/in What's New?27th August 2025 Setting the Right Expectations for CNAM We have updated the CNAM registration screen to clarify how Caller ID Name (CNAM) operates. Access the CNAM registration screen through sub-account Settings > Phone Numbers > Trust Center > CNAM (Voice). No changes have been made to the operation of CNAM. Our aim was to […]
Helping A2P registered sub-accounts increase call answer rates
/in What's New?26th of August, 2025 Increased Call Answer Rates Your outgoing voice calls are more likely to be answered if you have already registered for A2P. SHAKEN/STIR Registration Registering for SHAKEN/STIR enhances your call completion and answer rates by verifying your ownership of the phone number. If you registered earlier for A2P to send SMS, all […]
🚀 Interactive WhatsApp Messages – Now with List Support
/in What's New? AutomationsWe’re excited to announce that List Messages are now available under Interactive WhatsApp Messages within Automations! This release empowers businesses to go beyond buttons, locations, and contact cards, allowing them to provide customers with structured menus of choices—creating more guided, engaging, and automated WhatsApp experiences. Supported Interactive Messages You can now send the following Interactive […]
Users can now Decline Documents: Documents & Contracts
/in What's New?Recipients can now decline a document, select reasons, or add notes. Declined is now a status in Documents & Contracts workflows. Email Builder supports new custom values: Decline Reasons & Reason Body. Declined documents move to Archived and can no longer be signed. Full decline history (who, when, why) is visible in the dashboard. Automations: […]
Unified Domains & URL Redirects!
/in What's New?We’ve Combined Domains and URL Redirects We’ve merged the Domains and URL Redirects sections into a single, streamlined experience under the Domains & URL Redirects tab. You can now manage domains and set up redirects all in one unified location. To access this, navigate to Account Settings > Domains & URL Redirects in the left-hand […]