We’ve introduced a brand-new **Abandoned Checkout Trigger** under a new **Ecommerce Stores Workflow** category. This powerful feature allows users to detect and respond to abandoned carts across Clixio Ecommerce Stores, as well as external platforms like Shopify—all from a single, unified trigger. With this update, users can now create smarter recovery workflows based on when […]
You can now keep the bot asleep indefinitely after sending a message manually or through a workflow. Previously, the bot would automatically wake up after a maximum of 48 hours. With this update, you have full control to ensure the bot never reactivates unless you explicitly choose to do so. By simply turning off the […]
https://clixio.io/wp-content/uploads/2026/01/d1f9200ac3a450ad32597fd5ae3c1621.png7251468Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-28 21:40:002026-01-28 21:40:00Send Bot to Sleep Indefinitely After Manual or Workflow Messages
We’ve introduced new Social Planner widgets on the Dashboard, enabling agencies and sub-accounts to monitor high-level social media performance directly from their dashboards using aggregated social analytics data. These widgets are powered by the unified Social Reporting API, which supports configurable metrics, filters, and groupings based on current backend capabilities—while laying the groundwork for future […]
🎉 **A2P Campaign Resubmissions Are Now Free** We have eliminated the £15 fee for A2P campaign resubmissions. **What Has Changed:** Previously, a £15 charge was applied for every new resubmission after a campaign was rejected. Now, resubmitting an existing campaign is completely free. **What’s Included:** No charges for resubmitting A2P campaigns. **Please Note:** The following […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-28 01:25:002026-01-28 01:25:00A2P Campaign Resubmissions Are Now Free
We are thrilled to announce our new web templates, designed to enhance your marketing efforts. Whether you’re building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customisable and professional, they streamline your workflow, saving you time and allowing you to focus on engaging your […]
Native Google Forms integration added to Workflows Capture Google Form responses and trigger automations directly within Clixio. Eliminates the need for third-party tools like Zapier or Pabbly. 🔔 Triggers (Google Forms → Clixio) (Coming Soon) New Response (Near Real-Time): Triggers when a new response is submitted to a selected Google Form. Polls every 5 minutes. […]
https://clixio.io/wp-content/uploads/2026/01/1dc5c4267a8bc43c4830c79489c469d0.png17521100Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-23 14:59:002026-01-23 14:59:00Google Forms – Actions & Triggers in Workflows
Feature Overview The **Conversation Views** feature allows you to save your most frequently used conversation filters as reusable views. This means you can switch focus instantly without having to rebuild filters each time. It is particularly useful if you regularly check the same sets of conversations, such as: Unassigned conversations Conversations from specific channels High-priority […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-22 20:19:002026-01-22 20:19:00🚀 Conversation Views: Save Filters, Work Faster
We’ve enhanced the New Conversations UI to provide you with clearer visibility into your unread conversations and to eliminate any confusion when tracking conversation timelines. You can now see the unread conversation count for each inbox. Real-time updates: The unread count updates instantly as new conversations are received or marked as read/unread. Always visible: The […]
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-22 00:06:002026-01-22 00:06:00Enhancements to New Conversations UI: Inbox Unread Counter & Standardized Date Format
We have significantly improved how AI Builder manages Wait steps, enhancing their reliability and predictability while also enabling them to handle complex multi-step requests within a single prompt. Handle Complex Wait Requests in One Go You can now describe intricate, multi-layered wait logic in just one prompt, and AI Builder will execute it effectively. For […]
Increased Bot Message Limit per Conversation We’ve increased the maximum number of messages a bot can send within a single conversation for Prompt-based and Form-based bots. The limit has been raised from 25 messages to 100 messages , allowing bots to engage in longer and more complex conversations without stopping unexpectedly. This update enhances reliability […]
⭐ What’s New This feature helps you plan Stories in advance, receive mobile reminders, and complete posting within Instagram using stickers, links, music, or trending audio. 🛠️ How It Works Schedule Instagram Stories Inside Social Planner Users can: Select Instagram Story in the Post Composer Choose to Publish via Push Notification Add media and a […]
We’ve introduced Analytics for External Tracking, providing users with native visibility into visitor behaviour on externally hosted sites and forms (both native and HTML-based). This release includes a centralised analytics dashboard to monitor page views, form views, responses, and completion rates, complete with detailed filtering and audience breakdowns. Added a new Analytics button within the […]
Integration Page is now faster, cleaner, and more structured, providing a significantly improved user experience. We have modernised the layout with a consistent card-based design, eliminating ad-hoc flexibility to avoid future inconsistencies. In addition, several technical improvements have resolved legacy issues, enhancing long-term scalability. Settings → Labs → Toggle on “Revamped Integration Page” Structured card […]
We have implemented several backend performance optimisations for Dashboards and Custom Reports. These changes aim to reduce unnecessary API calls, improve load times, and enhance overall responsiveness during navigation and usage of builders. Widget definition APIs now activate only when adding a widget, rather than triggering upon drawer opening or tab navigation. Removed redundant widget […]
The new Contact List View and SmartList 2.0 have been fully launched to all customers, following their Beta phase post-LevelUp. This major enhancement simplifies the overall experience by integrating sorting, field management, and advanced filtering into one unified workflow. The SmartList sharing experience has also been revamped to provide more granular control over access and […]
https://clixio.io/wp-content/uploads/2026/01/afdb240bac4fa61950ead1ab99dea88a-scaled.png15282560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-20 20:33:002026-01-20 20:33:00Contacts – Revamped List View & SmartLists (Full Launch to all Customers; Moved out of Beta)
Marketing Audits are no longer merely reports; they have become configurable, repeatable, and trackable over time, providing you with a clearer narrative and enhanced decision-making capabilities. We’ve implemented a significant upgrade to Account’s Local Marketing Audits within Reporting. This update provides our customers with greater control prior to generating reports, deeper long-term visibility, and easier […]
Keyboard Shortcuts Available in Page Builder Keyboard shortcut support is now integrated across the Page Builder, allowing for quicker page creation and editing with minimal mouse interaction. Simply press Shift + / at any time within the Page Builder to view all available shortcuts. Keyboard Shortcuts Across All Experiences Keyboard shortcuts function across all Page […]
With this update, users can finally edit, reorder, reschedule, and visualise queues without needing to rebuild them from scratch. This makes the Category Queue more flexible, particularly for teams managing multiple brands, seasonal campaigns, and dynamic posting schedules. Edit Category Queue Editable fields include: Post caption + sub-fields Posting frequency Timeslots of the Queue Post […]
https://clixio.io/wp-content/uploads/2026/01/dc020096d63658c3658d4753dd9fa697-scaled.png13962560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-20 15:51:002026-01-20 15:51:00Social Planner- Category Queue can now be edited!
Snapshot Refresh Improvements When you refresh a snapshot, it can remove steps from related workflows. Previously, contacts waiting on those deleted steps could become stuck, necessitating manual cleanup. Now, we automatically remove these contacts and provide a brief notification only when a workflow is affected, ensuring that nothing stalls and you are fully informed about […]
https://clixio.io/wp-content/uploads/2026/01/2608789fa419342341916d37bb2fbcca.png430727Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2026-01-20 00:30:002026-01-20 00:30:00Workflows: Snapshot improvements – no more “stuck” contacts
We’ve enhanced the CTA Section of the Quiz Results Page to facilitate quicker and smarter configuration, particularly for quizzes with multiple tiers (Low/Medium/High). These updates are designed to streamline the setup process and improve the end-user experience. 1) Default Values by Tier: When setting up a CTA for the first tier (e.g., Low) of a […]
Abandoned Checkout Trigger (for Clixio Stores & Shopify)
/in What's New?We’ve introduced a brand-new **Abandoned Checkout Trigger** under a new **Ecommerce Stores Workflow** category. This powerful feature allows users to detect and respond to abandoned carts across Clixio Ecommerce Stores, as well as external platforms like Shopify—all from a single, unified trigger. With this update, users can now create smarter recovery workflows based on when […]
Send Bot to Sleep Indefinitely After Manual or Workflow Messages
/in What's New? Automations, ConversationsYou can now keep the bot asleep indefinitely after sending a message manually or through a workflow. Previously, the bot would automatically wake up after a maximum of 48 hours. With this update, you have full control to ensure the bot never reactivates unless you explicitly choose to do so. By simply turning off the […]
Social Planner Widgets on Dashboard
/in What's New? Dashboard, Reporting, Social PlannerWe’ve introduced new Social Planner widgets on the Dashboard, enabling agencies and sub-accounts to monitor high-level social media performance directly from their dashboards using aggregated social analytics data. These widgets are powered by the unified Social Reporting API, which supports configurable metrics, filters, and groupings based on current backend capabilities—while laying the groundwork for future […]
A2P Campaign Resubmissions Are Now Free
/in What's New?🎉 **A2P Campaign Resubmissions Are Now Free** We have eliminated the £15 fee for A2P campaign resubmissions. **What Has Changed:** Previously, a £15 charge was applied for every new resubmission after a campaign was rejected. Now, resubmitting an existing campaign is completely free. **What’s Included:** No charges for resubmitting A2P campaigns. **Please Note:** The following […]
Introducing New Templates | Clixio Changelog
/in What's New? Automations, Funnels and Websites, SurveysWe are thrilled to announce our new web templates, designed to enhance your marketing efforts. Whether you’re building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customisable and professional, they streamline your workflow, saving you time and allowing you to focus on engaging your […]
Google Forms – Actions & Triggers in Workflows
/in What's New? Automations, CRM, Forms, IntegrationsNative Google Forms integration added to Workflows Capture Google Form responses and trigger automations directly within Clixio. Eliminates the need for third-party tools like Zapier or Pabbly. 🔔 Triggers (Google Forms → Clixio) (Coming Soon) New Response (Near Real-Time): Triggers when a new response is submitted to a selected Google Form. Polls every 5 minutes. […]
🚀 Conversation Views: Save Filters, Work Faster
/in What's New?Feature Overview The **Conversation Views** feature allows you to save your most frequently used conversation filters as reusable views. This means you can switch focus instantly without having to rebuild filters each time. It is particularly useful if you regularly check the same sets of conversations, such as: Unassigned conversations Conversations from specific channels High-priority […]
Enhancements to New Conversations UI: Inbox Unread Counter & Standardized Date Format
/in What's New?We’ve enhanced the New Conversations UI to provide you with clearer visibility into your unread conversations and to eliminate any confusion when tracking conversation timelines. You can now see the unread conversation count for each inbox. Real-time updates: The unread count updates instantly as new conversations are received or marked as read/unread. Always visible: The […]
AI Builder: Smarter Wait Step Generation
/in What's New? AutomationsWe have significantly improved how AI Builder manages Wait steps, enhancing their reliability and predictability while also enabling them to handle complex multi-step requests within a single prompt. Handle Complex Wait Requests in One Go You can now describe intricate, multi-layered wait logic in just one prompt, and AI Builder will execute it effectively. For […]
Increased Bot Message Limit per Conversation
/in What's New? Automations, Conversation AI, ConversationsIncreased Bot Message Limit per Conversation We’ve increased the maximum number of messages a bot can send within a single conversation for Prompt-based and Form-based bots. The limit has been raised from 25 messages to 100 messages , allowing bots to engage in longer and more complex conversations without stopping unexpectedly. This update enhances reliability […]
Publish Instagram Stories via Push Notifications
/in What's New? Automations, Social Planner⭐ What’s New This feature helps you plan Stories in advance, receive mobile reminders, and complete posting within Instagram using stickers, links, music, or trending audio. 🛠️ How It Works Schedule Instagram Stories Inside Social Planner Users can: Select Instagram Story in the Post Composer Choose to Publish via Push Notification Add media and a […]
Analytics for External Tracking | Clixio Changelog
/in What's New? Dashboard, FormsWe’ve introduced Analytics for External Tracking, providing users with native visibility into visitor behaviour on externally hosted sites and forms (both native and HTML-based). This release includes a centralised analytics dashboard to monitor page views, form views, responses, and completion rates, complete with detailed filtering and audience breakdowns. Added a new Analytics button within the […]
Integration page UI/UX revamp | Clixio Changelog
/in What's New? Automations, IntegrationsIntegration Page is now faster, cleaner, and more structured, providing a significantly improved user experience. We have modernised the layout with a consistent card-based design, eliminating ad-hoc flexibility to avoid future inconsistencies. In addition, several technical improvements have resolved legacy issues, enhancing long-term scalability. Settings → Labs → Toggle on “Revamped Integration Page” Structured card […]
Dashboard & Custom Report Performance Optimisation
/in What's New? Automations, DashboardWe have implemented several backend performance optimisations for Dashboards and Custom Reports. These changes aim to reduce unnecessary API calls, improve load times, and enhance overall responsiveness during navigation and usage of builders. Widget definition APIs now activate only when adding a widget, rather than triggering upon drawer opening or tab navigation. Removed redundant widget […]
Contacts – Revamped List View & SmartLists (Full Launch to all Customers; Moved out of Beta)
/in What's New? Automations, CRMThe new Contact List View and SmartList 2.0 have been fully launched to all customers, following their Beta phase post-LevelUp. This major enhancement simplifies the overall experience by integrating sorting, field management, and advanced filtering into one unified workflow. The SmartList sharing experience has also been revamped to provide more granular control over access and […]
Local Marketing Audit — Major Upgrade
/in What's New? ReportingMarketing Audits are no longer merely reports; they have become configurable, repeatable, and trackable over time, providing you with a clearer narrative and enhanced decision-making capabilities. We’ve implemented a significant upgrade to Account’s Local Marketing Audits within Reporting. This update provides our customers with greater control prior to generating reports, deeper long-term visibility, and easier […]
Keyboard Shortcuts in Page Builder!
/in What's New?Keyboard Shortcuts Available in Page Builder Keyboard shortcut support is now integrated across the Page Builder, allowing for quicker page creation and editing with minimal mouse interaction. Simply press Shift + / at any time within the Page Builder to view all available shortcuts. Keyboard Shortcuts Across All Experiences Keyboard shortcuts function across all Page […]
Social Planner- Category Queue can now be edited!
/in What's New? Calendar, Social PlannerWith this update, users can finally edit, reorder, reschedule, and visualise queues without needing to rebuild them from scratch. This makes the Category Queue more flexible, particularly for teams managing multiple brands, seasonal campaigns, and dynamic posting schedules. Edit Category Queue Editable fields include: Post caption + sub-fields Posting frequency Timeslots of the Queue Post […]
Workflows: Snapshot improvements – no more “stuck” contacts
/in What's New? AutomationsSnapshot Refresh Improvements When you refresh a snapshot, it can remove steps from related workflows. Previously, contacts waiting on those deleted steps could become stuck, necessitating manual cleanup. Now, we automatically remove these contacts and provide a brief notification only when a workflow is affected, ensuring that nothing stalls and you are fully informed about […]
Quiz Results Page CTA Section Enhancements
/in What's New?We’ve enhanced the CTA Section of the Quiz Results Page to facilitate quicker and smarter configuration, particularly for quizzes with multiple tiers (Low/Medium/High). These updates are designed to streamline the setup process and improve the end-user experience. 1) Default Values by Tier: When setting up a CTA for the first tier (e.g., Low) of a […]