Abandoned Checkout Trigger (for Clixio Stores & Shopify)

We’ve introduced a brand-new **Abandoned Checkout Trigger** under a new **Ecommerce Stores Workflow** category. This powerful feature allows users to detect and respond to abandoned carts across Clixio Ecommerce Stores, as well as external platforms like Shopify—all from a single, unified trigger.

With this update, users can now create smarter recovery workflows based on when a customer abandons their checkout, what they added to their cart, where the order originated from, and more.

1. **Abandoned Checkout Trigger**

• Triggers when a customer adds items to their cart, provides their email, but fails to complete the checkout within a specified duration.
• Users must configure a time duration (in minutes) to determine when a cart is considered abandoned.

2. **Powerful Filters**

Users can fine-tune their workflows using the following filters:

• **Cart Value** – Trigger based on minimum or maximum cart value.

• **Country** – Target customers from specific countries.

• **Global Products** – Multi-select product filter. Choose one or more products to trigger abandoned checkout workflows.

• **Order Source** – Store (Clixio Ecommerce Store) or External (e.g., Shopify).

3. **External Order Source & Sub-Source Support**

• When the Order Source is set to External, users can further narrow down using:
• **Sub-Source** (e.g., Shopify): Shopify users simply need to select External → Sub-Source → Shopify to use the new trigger seamlessly.

• One unified trigger now replaces platform-specific abandoned cart triggers.
• Supports both native Ecommerce Stores and

  external platforms like Shopify.

• Existing Shopify workflows remain unaffected.
• The new trigger offers

  more flexibility, improved filtering, and future scalability.