📥 Overview Our downstream carrier has announced updates to pricing for Programmable Voice outbound minutes and toll-free local incoming minutes across select countries. These changes will take effect from 11 August 2025, impacting the cost of outbound voice calls and toll-free inbound minutes. 📊 What’s Changing? Outbound Voice (Programmable Outbound Minutes) • St. Lucia – […]
Turn Ad Clicks into Instant Conversations A new workflow trigger activates the moment a prospect messages you through a Click-to-WhatsApp Ad or a Facebook Page Call-to-Action button. This allows you to automate replies, assign leads, and initiate follow-ups the instant high-intent users reach out. Click-to-WhatsApp Ads / Page CTA Trigger Start any workflow as soon […]
Creating New WhatsApp Templates Just Got Faster You can now clone any existing template, retaining all of its content, and adjust only what you need—no more rewriting from scratch. One-Click Clone – Duplicate any approved template in seconds. Preserve Everything – Variables, media, buttons, and formatting all carry over. Quick Edits – Open the cloned […]
We have implemented a significant enhancement to the management of refresh tokens, particularly for concurrent API calls in distributed environments. This improvement ensures greater stability and efficiency when refreshing access tokens. Concurrent Refresh Token Call Handling: To optimise performance and prevent race conditions in distributed systems, we have refined our refresh token mechanism. Now, if […]
Seamless Domain Onboarding: Users can now add and manage their existing dedicated email-sending domains directly within our platform, even if those domains are currently in use with another provider. This enhancement centralises domain configuration and simplifies the transition process. Faster Migration User Flexibility on Domain Usage Improved Deliverability If a domain is already registered with […]
Workflow – Action Sidebar Optimisation | Clixio Changelog This release involves optimisations (virtualisation) in the Actions and Triggers sidebar. Significant improvement in the loading speed of actions in the sidebar. Ensures a smoother browsing experience. No lagging in the action and trigger sidebar.
We’re excited to announce a powerful enhancement to Reputation Management — AI-Powered Review Summaries are now live! With this release, users can now quickly understand customer sentiment with intelligent summaries of reviews across all connected location pages. Here’s what’s included: 🔒 Coming Soon: Permissions for Agencies To give you more control, we’re introducing permissions functionality […]
We’ve introduced granular permission controls for Voice AI Agents, allowing administrators to define who can view, configure, and manage agents at a detailed level. Whether you’re onboarding new users or enhancing control over sensitive workflows, these permissions provide flexible access without compromising security. Prevents unauthorised or accidental edits to critical AI configurations. Allows controlled configuration […]
https://clixio.io/wp-content/uploads/2025/07/49f6e746a8bf36b69e7a82718ccc38eb-scaled.png14012560Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-08 18:01:002025-07-08 18:01:00Voice AI – Granular Permissions for Agent Access
Conversation AI: Book Appointments with Contact’s Assigned User Conversation AI now enables the booking of appointments directly with the user’s assigned contact when using round-robin calendars. In the past, appointments were scheduled randomly with any available user, which could result in inconsistent customer experiences. When the appointment preference “Always book with the contact’s assigned user” […]
https://clixio.io/wp-content/uploads/2025/07/494aa36b0c0be7a93797f84567aac49f.png7721612Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-07 22:54:002025-07-07 22:54:00Conversation AI – Round Robin Calendar
You can now create and refine images directly through Ask AI. Whether you’re working on social media posts, email creatives or websites, Ask AI will assist you with your visuals. 1. Image Generation with Ask AI Type a prompt such as “Generate an image of a beautiful sunset” to receive an image instantly. If you […]
https://clixio.io/wp-content/uploads/2025/07/de7b887e868ee33f5f314da662f69d86.png11332048Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-07 20:42:002025-07-07 20:42:00🎨 Smarter Visuals with Ask AI: Image Generation & Editing with Ask AI is Now Live!
We’ve made it easier and clearer to create webinars with improvements focused on validation, input controls, and guidance. Required field validation for both on-demand and live webinars Improved date, time, and timezone pickers to prevent errors Enhanced tooltips with clear guidance and reliable fallbacks Editable date and time when cloning webinars On-Demand Webinars Now Require: […]
Drive More Revenue with High-Converting Add-Ons—now directly within your forms and surveys Order Bumps are now available in Forms and Surveys, extending their functionality beyond traditional funnel-based order forms. This update not only revives the Classic view but also introduces a powerful new Modern style, complete with multiple templates and full customisation options. Classic & […]
https://clixio.io/wp-content/uploads/2025/07/2b923adaf3973e2c3e7d31b1d6b46df9.png11352048Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-05 01:15:002025-07-05 01:15:00Modern Order Bumps Now in Forms & Surveys
We have introduced a new email verification step in the A2P brand registration process to enhance platform security and confirm brand ownership. When registering an A2P brand, users are now required to verify their email address by entering a 6-digit OTP (One-Time Password) sent to their inbox. Seamless modal-based verification flow 6-digit OTP sent to […]
Say Hello to a Smarter Approach With Ask AI , you can now refine any text using natural language instructions. Introducing a New Quick Action: “Edit with Ask AI” Edit content in a freeform, chat-style flow Ask AI to rewrite, simplify, polish, shorten, expand, and more Preview each edit, iterate with follow-ups, and only apply […]
https://clixio.io/wp-content/uploads/2025/07/133a8c19fc412808e69ebe3e2e89c19f.png11342048Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-04 20:55:002025-07-04 20:55:00✨ Conversational editing of content with Ask AI
You can now enable a progress bar for mobile users in surveys and quizzes. This feature makes it easier for respondents to track their progress across multi-step forms. What’s New Progress Bar Support on Mobile: The progress bar is now fully functional and visually optimised for mobile screens. Customisable Appearance: Choose colours for the fill […]
https://clixio.io/wp-content/uploads/2025/07/ddc16153f4c7bc7377bf0875fcf5304d.png11352048Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-04 02:57:002025-07-04 02:57:00Mobile Progress Bar Now Available in Surveys and Quizzes
We’ve revamped the button editing panel to deliver a cleaner interface and introduced powerful new customisation features, including a full theme gallery to enhance your form design. Redesigned Button Editing Panel: A structured, user-friendly layout for easier styling and quicker navigation. New Theme Selector: Choose from a curated selection of button themes, including Filled, Border, […]
2nd July, 2025 Call Transfers via Deskphone Charges Reduced to Zero Previously, transferring calls using deskphones incurred a charge of £0.10 per transfer. Now, there is no additional cost for call transfers! Other call charges will still apply. For more information about VoIP deskphones (SIP hardphones), please refer to this support article.
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-04 02:04:002025-07-04 02:04:00Call transfers via Deskphone charges reduced to zero
2nd July 2025 Text-to-Speech Model for Voice Calls Enhanced! The effectiveness of the Whisper message and Call Recording message has been significantly improved, making them easier to understand. ](
https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png00Clixio.iohttps://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.pngClixio.io2025-07-04 01:50:002025-07-04 01:50:00Clearer speech in Whisper and Call Recording messages
What’s New? Businesses can now automate actions based on coupon activity during checkout and transactions using four new workflow triggers. These triggers allow you to build targeted, timely, and personalised automations whenever a coupon code is applied, redeemed, or expires. Here’s what you can set up: Coupon Code Applied – Trigger actions the moment a […]
We’re excited to introduce Nested Layouts to the Funnel and Website Builder. This enhancement allows you to place layout containers within one another, enabling you to create more sophisticated and flexible designs without cumbersome workarounds. This update is based directly on user feedback regarding the challenges of creating multi-column and adaptive layouts. You can now […]
Voice Call Pricing Changes – Effective August 11, 2025
/in What's New?📥 Overview Our downstream carrier has announced updates to pricing for Programmable Voice outbound minutes and toll-free local incoming minutes across select countries. These changes will take effect from 11 August 2025, impacting the cost of outbound voice calls and toll-free inbound minutes. 📊 What’s Changing? Outbound Voice (Programmable Outbound Minutes) • St. Lucia – […]
WhatsApp Workflow Trigger: Click-to-WhatsApp Ads & Facebook Page CTA
/in What's New? Automations, ConversationsTurn Ad Clicks into Instant Conversations A new workflow trigger activates the moment a prospect messages you through a Click-to-WhatsApp Ad or a Facebook Page Call-to-Action button. This allows you to automate replies, assign leads, and initiate follow-ups the instant high-intent users reach out. Click-to-WhatsApp Ads / Page CTA Trigger Start any workflow as soon […]
Clone WhatsApp Templates | Clixio Changelog
/in What's New? AutomationsCreating New WhatsApp Templates Just Got Faster You can now clone any existing template, retaining all of its content, and adjust only what you need—no more rewriting from scratch. One-Click Clone – Duplicate any approved template in seconds. Preserve Everything – Variables, media, buttons, and formatting all carry over. Quick Edits – Open the cloned […]
Marketplace API OAuth | Smarter Refresh Token Handling for Distributed Systems!
/in What's New?We have implemented a significant enhancement to the management of refresh tokens, particularly for concurrent API calls in distributed environments. This improvement ensures greater stability and efficiency when refreshing access tokens. Concurrent Refresh Token Call Handling: To optimise performance and prevent race conditions in distributed systems, we have refined our refresh token mechanism. Now, if […]
Streamlined Integration for Existing Dedicated Sending Domains
/in What's New? IntegrationsSeamless Domain Onboarding: Users can now add and manage their existing dedicated email-sending domains directly within our platform, even if those domains are currently in use with another provider. This enhancement centralises domain configuration and simplifies the transition process. Faster Migration User Flexibility on Domain Usage Improved Deliverability If a domain is already registered with […]
Workflow – Action Sidebar Optimisation
/in What's New? AutomationsWorkflow – Action Sidebar Optimisation | Clixio Changelog This release involves optimisations (virtualisation) in the Actions and Triggers sidebar. Significant improvement in the loading speed of actions in the sidebar. Ensures a smoother browsing experience. No lagging in the action and trigger sidebar.
🚀Reviews Management – Understand Reviews with AI-Powered Review Summaries
/in What's New?We’re excited to announce a powerful enhancement to Reputation Management — AI-Powered Review Summaries are now live! With this release, users can now quickly understand customer sentiment with intelligent summaries of reviews across all connected location pages. Here’s what’s included: 🔒 Coming Soon: Permissions for Agencies To give you more control, we’re introducing permissions functionality […]
Voice AI – Granular Permissions for Agent Access
/in What's New? Automations, DashboardWe’ve introduced granular permission controls for Voice AI Agents, allowing administrators to define who can view, configure, and manage agents at a detailed level. Whether you’re onboarding new users or enhancing control over sensitive workflows, these permissions provide flexible access without compromising security. Prevents unauthorised or accidental edits to critical AI configurations. Allows controlled configuration […]
Conversation AI – Round Robin Calendar
/in What's New? Calendar, Conversation AIConversation AI: Book Appointments with Contact’s Assigned User Conversation AI now enables the booking of appointments directly with the user’s assigned contact when using round-robin calendars. In the past, appointments were scheduled randomly with any available user, which could result in inconsistent customer experiences. When the appointment preference “Always book with the contact’s assigned user” […]
🎨 Smarter Visuals with Ask AI: Image Generation & Editing with Ask AI is Now Live!
/in What's New? Content AI - Text & Image, Funnels and WebsitesYou can now create and refine images directly through Ask AI. Whether you’re working on social media posts, email creatives or websites, Ask AI will assist you with your visuals. 1. Image Generation with Ask AI Type a prompt such as “Generate an image of a beautiful sunset” to receive an image instantly. If you […]
Webinar UX Improvments | Clixio Changelog
/in What's New?We’ve made it easier and clearer to create webinars with improvements focused on validation, input controls, and guidance. Required field validation for both on-demand and live webinars Improved date, time, and timezone pickers to prevent errors Enhanced tooltips with clear guidance and reliable fallbacks Editable date and time when cloning webinars On-Demand Webinars Now Require: […]
Modern Order Bumps Now in Forms & Surveys
/in What's New? Forms, Payments, SurveysDrive More Revenue with High-Converting Add-Ons—now directly within your forms and surveys Order Bumps are now available in Forms and Surveys, extending their functionality beyond traditional funnel-based order forms. This update not only revives the Classic view but also introduces a powerful new Modern style, complete with multiple templates and full customisation options. Classic & […]
Email Verification forA2P Brand Registration
/in What's New?We have introduced a new email verification step in the A2P brand registration process to enhance platform security and confirm brand ownership. When registering an A2P brand, users are now required to verify their email address by entering a 6-digit OTP (One-Time Password) sent to their inbox. Seamless modal-based verification flow 6-digit OTP sent to […]
✨ Conversational editing of content with Ask AI
/in What's New? Blogs, Content AI - Text & Image, Social PlannerSay Hello to a Smarter Approach With Ask AI , you can now refine any text using natural language instructions. Introducing a New Quick Action: “Edit with Ask AI” Edit content in a freeform, chat-style flow Ask AI to rewrite, simplify, polish, shorten, expand, and more Preview each edit, iterate with follow-ups, and only apply […]
Mobile Progress Bar Now Available in Surveys and Quizzes
/in What's New? Forms, SurveysYou can now enable a progress bar for mobile users in surveys and quizzes. This feature makes it easier for respondents to track their progress across multi-step forms. What’s New Progress Bar Support on Mobile: The progress bar is now fully functional and visually optimised for mobile screens. Customisable Appearance: Choose colours for the fill […]
Enhanced Button Styling Experience | Clixio Changelog
/in What's New?We’ve revamped the button editing panel to deliver a cleaner interface and introduced powerful new customisation features, including a full theme gallery to enhance your form design. Redesigned Button Editing Panel: A structured, user-friendly layout for easier styling and quicker navigation. New Theme Selector: Choose from a curated selection of button themes, including Filled, Border, […]
Call transfers via Deskphone charges reduced to zero
/in What's New?2nd July, 2025 Call Transfers via Deskphone Charges Reduced to Zero Previously, transferring calls using deskphones incurred a charge of £0.10 per transfer. Now, there is no additional cost for call transfers! Other call charges will still apply. For more information about VoIP deskphones (SIP hardphones), please refer to this support article.
Clearer speech in Whisper and Call Recording messages
/in What's New?2nd July 2025 Text-to-Speech Model for Voice Calls Enhanced! The effectiveness of the Whisper message and Call Recording message has been significantly improved, making them easier to understand. ](
Coupon Triggers in Workflows | Clixio Changelog
/in What's New? AutomationsWhat’s New? Businesses can now automate actions based on coupon activity during checkout and transactions using four new workflow triggers. These triggers allow you to build targeted, timely, and personalised automations whenever a coupon code is applied, redeemed, or expires. Here’s what you can set up: Coupon Code Applied – Trigger actions the moment a […]
[LABS release] Nested containers for easier, flexible page design
/in What's New?We’re excited to introduce Nested Layouts to the Funnel and Website Builder. This enhancement allows you to place layout containers within one another, enabling you to create more sophisticated and flexible designs without cumbersome workarounds. This update is based directly on user feedback regarding the challenges of creating multi-column and adaptive layouts. You can now […]