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Coupon Triggers in Workflows | Clixio Changelog

July 4, 2025/in What's New? Automations

What’s New?

Businesses can now

automate actions based on coupon activity during checkout

and transactions using four new workflow triggers. These triggers allow you to build targeted, timely, and personalised automations whenever a coupon code is applied, redeemed, or expires.

Here’s what you can set up:

  • Coupon Code Applied – Trigger actions the moment a customer applies a coupon code at checkout, even if they do not complete the purchase.

Example: Send a follow-up email offering an upsell or bonus if they complete their order within the next 24 hours.

  • Coupon Code Redeemed – Trigger actions when a coupon is successfully used in a completed transaction.

Example: Notify your sales team when a VIP coupon is redeemed or tag customers who use high-discount coupons for future marketing campaigns.

Example: Automatically deactivate or replace popular coupons and notify your marketing team to avoid overselling.

  • Coupon Code Expired – Trigger actions when a coupon code reaches its set expiration date and becomes inactive.

Example: Send a reminder email to customers 24 hours before their coupon expires or inform your team so they can launch a replacement offer.

You can fine-tune each of these triggers using flexible filters like

coupon code, type, order value, coupon value, product in order, source, redemption count, product type (one-time vs subscription), and more

— giving you complete control over your coupon-based automations.

What’s Next?

  • Workflow Action > Generate Single Use Coupons – With triggers for coupons implemented, the next plan of action is to enable the generation of coupons as an action in the workflow.

Where Can You Access This Feature?

Automation → Workflows → Create New Workflow → Add New Trigger

All triggers –

Screenshot 2025-07-03 at 6

Coupon Code Applied –

Screenshot 2025-07-03 at 6
Screenshot 2025-07-03 at 6

Coupon Code Redeemed –

Screenshot 2025-07-03 at 7
Screenshot 2025-07-03 at 6

Coupon Redemption Limit Reached –

Screenshot 2025-07-03 at 7
Screenshot 2025-07-03 at 7

Coupon Code Expired –

Screenshot 2025-07-03 at 7
Screenshot 2025-07-03 at 7
https://clixio.io/wp-content/uploads/2025/07/03a7f872bcfaef86c81e0517542ac82f.png 2188 1220 Clixio.io https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png Clixio.io2025-07-04 00:11:002025-07-04 00:11:00Coupon Triggers in Workflows | Clixio Changelog

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