WhatsApp Notifications Are Here for Calendars

We’ve added WhatsApp as a new notification channel for calendars. This provides you with a direct and reliable method to communicate with clients through one of the world’s most popular messaging platforms, ensuring that your messages are seen and acted upon.

• WhatsApp can now be used for all calendar event types — Unconfirmed, Confirmed, Canceled, Rescheduled, Reminder, and Follow-up. You can toggle it on for each notification.

– You can opt to send WhatsApp messages to Contacts, Assigned Users, or any Additional Phone Numbers. This allows you to customise who receives notifications and how.

• Set distinct WhatsApp templates for Contacts and Assigned Users/Additional Numbers, giving you enhanced control over how each party is notified.

• Each notification type includes a default template. You can choose to retain it, use an existing approved WhatsApp template, or create a new one using the in-app template builder. Use ‘Fetch New Templates’ to refresh your list in real-time.

• Utilise the Send Test WhatsApp Notification feature to preview your message before enabling it for real appointments.