• Shopping Cart Shopping Cart
    0Shopping Cart
Clixio
  • Features
  • Pricing
  • FAQ
  • Blog
  • Log in
  • Free Trial
  • Menu Menu

Subscription Settings – Failed Payment Retries

February 12, 2025/in What's New? Payments

Configuring Payment Retries for Subscriptions

  • A business user would be able to configure the payment retries in case of payment failures for a subscription.
  • They can define up to 3 retries based on the requirement such that there could be a gap of 1/3/5/7 days between each retry.
  • Default retry would be configured to 3 retries with a gap of 1 day each and this default can be changed as per the business requirement
  • Any changes in retries would impact all existing and new subscriptions such that if a subscription is already retrying and settings are changed, the changed settings would be applied to this subscription and its retries as well. Example – If the existing configuration is of ‘3 retries with a gap of 3 days for each retry’, and there is a subscription with payment failure and 1 retry is already done but before the 2nd retry, the settings are changed to ‘2 retries with a gap of 3 and 5 days respectively’, then this subscription will see its 2nd retry happen after 5 days and no 3rd retry would be done.
  • In case all payment retries fail, the business user would have an option to either keep the subscription in ‘Unpaid’ state like it does today OR they can select a checkbox to move the subscription to ‘Cancelled’ state on the same Settings page.

Where can we find these invoices?

Payments > Settings > Subscription

Payment providers supported with this feature –

  • Subscription payment reminder settings
image (11)
image (10)
image (8)
https://clixio.io/wp-content/uploads/2025/02/4661d1f2cf3b0fb1e7d6664730d901c6-scaled.png 1298 2560 Clixio.io https://clixio.io/wp-content/uploads/2023/08/clixio-logo-dark.png Clixio.io2025-02-12 00:56:002025-02-12 00:56:00Subscription Settings – Failed Payment Retries

RSS feed: Latest Feature Updates Latest Feature Updates

  • Improved: Dynamic Value Chips with Improved error segmentation September 4, 2026
  • 📞 More Reliable Missed Call Text Back with Smarter Number Selection September 4, 2026
  • 🔐 Client Portal: “User login” Workflow Trigger Now Supports the New Client Portal Experience September 3, 2026
  • 📢 Carrier Fee Pricing Update – Effective October 1, 2026 September 3, 2026
  • Privacy Policy + T&C URLs on Toll-Free Verification September 2, 2026
  • Workflow Builder: Pick an Email Sender Domain for Each Workflow! August 28, 2026
  • Certificate AI Beta is now live August 27, 2026
  • 📅 Date Range Setting Can Now Count Only the Days You Actually Work August 27, 2026
  • Schedule Availability with Custom Open & Expiry Experiences – Form, Survey & Quiz August 27, 2026
  • WhatsApp messaging limits: now shown at the portfolio level August 27, 2026
Book a demo
See Clixio working
for your business, live.

30 minute call with our team. Personalised to your industry, no hard sell.

Book your free demo
14 day free trial · Cancel anytime
Clixio - Marketing and sales automation

Marketing & sales automation built for Australian service businesses. One platform, one flat rate, genuinely easy to use.

Product
Features Pricing How it works Latest updates
Company
Blog FAQ Get support Account transfers
Legal
Privacy Policy Terms & Conditions
© Clixio. All rights reserved. Made with ♡ in Australia.
Scroll to top Scroll to top Scroll to top