Social Planner: Add Thumbnails in CSV Posting

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We didn’t just enhance bulk uploads; we also empowered you to control the appearance of your videos before anyone clicks. With this update, CSV uploads now support custom video thumbnails, making bulk publishing more effective and visually appealing.

🚀 What’s New

  1. Thumbnail Support in CSV Uploads: You can now add a thumbnailUrl field in your CSV/XLSX file to define a custom thumbnail for your video posts.
  2. Auto-Applied to Video Posts: The thumbnail is automatically applied to the first video in your post during upload, requiring no manual intervention.
  3. Updated CSV/XLSX Templates: Sample templates now include the thumbnailUrl field, making it easy to start with the correct format.

👷 How to Use This Feature

  • Visit Marketing > Social Planner > Create Post > CSV Post
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  • Download the latest CSV/XLSX template
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  • Add your image link in the thumbnail URL column
  • Upload your file as usual in Social Planner
  • Your video post will automatically utilise the provided thumbnail

💡 Why It Matters

  • Improve click-through rates with better thumbnails
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  • Maintain brand consistency across bulk uploads
  • Save time by managing thumbnails during scheduling
  • Enhance the visual quality of video content at scale

📝 Notes

  • The thumbnail applies only to the first video in a post
  • Multiple video thumbnails are not supported
  • Behaviour may vary across different social platforms