SMS Notifications Now Available for Calendars & Services

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You can now send

SMS notifications

for

calendar

and

service appointments

, providing you with greater flexibility in how you convey confirmations, reminders, and updates. SMS is a highly effective method for enhancing appointment-related communication and offering real-time updates to both your clients and team.

✅

SMS Support for Key Event Types

  • You can now send SMS notifications for

    all appointment events

    — Appointment Unconfirmed, Confirmed, Cancelled, Rescheduled, Reminder, and Follow-up — across both Calendars and Services.

✅

Customisable Recipient Options

✅

Per-Recipient Templates

  • Set

    different templates

    for Contacts versus Assigned Users/Additional Phone Numbers, giving you more control over how each party is notified.

✅

Template Management Made Easy

✅

Send Test SMS Before Going Live

  • Use the

    Send Test SMS

    feature to preview your message before enabling it for actual appointments.

  • Navigate to

    Calendar Settings

  • Calendars

    : Edit Calendar > Notifications & Additional Options

Calendar SMS - 1

  • Services

    : Global Settings > Notifications

Services - Enable SMS
  • Edit Notification type >

    SMS Tab

    >

    Enable the SMS toggle

SMS Enable
  • Choose your

    recipients

    (Contact, Assigned User, Additional Phone Numbers)

  • Customise or

    select the SMS template

Screenshot 2025-10-12 at 12
  • Click Send Test SMS to verify content

  • Save

    your settings — SMS will now be sent when that notification is triggered