Reputation Management – Personalise Your Recurring Emails with Custom Templates! ✨🎉

We’re making it easier to personalise and automate your recurring emails in Reputation Management! Now, users can set different email templates for your recurring review request emails, ensuring every interaction feels more engaging and tailored to your audience.

• Assign different email templates to your recurring communications for a more personalised experience.
• Choose from a library of professionally designed templates for different scenarios, saving time and effort.
• Customise templates to reflect your brand’s voice and messaging.
• Ensure consistency and professionalism while automating your review requests.

• More Personalised Communication – Keep emails fresh and engaging by varying your messaging.
• Time-Saving – Use pre-designed templates instead of crafting emails from scratch.
• Better Brand Consistency – Ensure every email aligns with your tone and brand identity.
• Higher Engagement & Review Conversions – A well-crafted email increases the chances of customers leaving reviews.

1. Go to Reputation Management → Email Review Requests.

2. Select “Maximum retries” and enable recurring review requests.

3. Choose different email templates for each follow-up message.

4. Customise the content to match your brand and audience.

5. Save and activate your settings—your emails will now automatically send with the selected templates!