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Read-only/Announcement Channel and Notification Enhancements for communities

March 7, 2025/in What's New? Communities

We are excited to introduce the Announcement Channel feature in communities! This feature allows community admins and owners to create a dedicated channel for sharing critical updates, ensuring important information is communicated effectively without being lost in general discussions.

  1. **Dedicated Announcement Channel**
  1. **Role-Based Access Control**
  • Only community admins and owners can post in the Announcement Channel.
  • Regular members have read-only access to view important updates but cannot post or edit content.
  • **Creating an Announcement Channel**
  • Navigate to Channel Management Settings.
  • Select the option to create a new Announcement Channel or enable it for an existing channel.
  • The channel is labelled and configured as an Announcement Channel.
  • **Posting in the Announcement Channel**
  • Only admins can post updates.
  • Regular members will see a read-only interface.
  • Improves communication efficiency by centralising critical updates.
  • Increases visibility & engagement with important announcements.
  • Enhances platform value by providing a structured communication tool for community admins.

**Notification Enhancement:**

  • Added notification for level upgrade (InApp and Push).
  • Added notification for level based unlock course (Inapp, Email and Push).
  • Added notification for time based unlock course (Inapp, Email and Push).
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