Publisher Listing Force Sync Feature

We are excited to introduce Force Sync — a powerful new capability that enables users to manually prioritise their business listing updates across publishers. This feature is particularly beneficial when updates are stuck or delayed for an extended period. Force Sync signals the listing engine to prioritise the update process, helping to expedite updates that would otherwise take weeks to process.

1. Manual Synchronisation Control
2. Force Sync Availability:

• Yext Integration: Available at Entity Level and Publisher Level (individual publishers)
• Uberall Integration: Available at Entity Level (all publishers)

1. Navigate to the Listings tab and select the entity.
2. Choose sync scope:
• Entity Level: Sync with all publishers (e.g., Bing, Google, Apple Maps)
• Publisher Level: Sync with selected publisher only.
3. Click “Request Force Sync”.
4. Confirm the action.
5. Receive instant confirmation notification.

1. Prioritises your listing updates in the publisher’s queue.
2. Particularly helpful when updates are stuck or delayed for extended periods.
3. Updates will be prioritised for syncing, although exact timing depends on the publisher.

1. Faster Processing: Prioritises stuck or delayed listing updates instead of waiting weeks.
2. Control: Grants users the ability to flag urgent updates for priority processing.
3. Reduced Delays: Helps resolve situations where updates are taking unusually long.
4. Client Value: Demonstrates a proactive approach to managing listing synchronisation issues.