Packing Slip Enhancements: Order Notes & SKU Support

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We’ve enhanced the packing slip to include Order Notes and SKU (Stock Keeping Unit). This update brings it in line with standards seen on other eCommerce platforms, improving clarity for merchants during fulfilment.

These additions were highly requested by customers to streamline the order processing experience.

  1. Order Notes Section

  • A new Order Notes section has been added at the top of the packing slip, above the items list.
  • This section displays notes entered by customers during checkout.
  • If no notes are provided, the section will be hidden.

  1. SKU in Line Items

  • Each product in the packing slip now includes its SKU.
  • The SKU is displayed within the line items table alongside Product Name and Quantity.
  • SKU values are directly derived from product configuration.
  • When customers add notes during checkout, these will automatically appear in the packing slip.
  • Each product’s SKU is fetched from its setup and is clearly displayed for easy identification during fulfilment.
  • The packing slip layout dynamically adjusts to accommodate both single and multiple product orders.
  • This ensures better communication of customer instructions to fulfilment teams.
  • It is fully compatible with existing packing slips.
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