📢 New Feature: Multi-Channel Review Requests (SMS, Email & WhatsApp)

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We are thrilled to introduce Multi-Channel Review Requests, allowing businesses to request reviews via SMS, Email, and WhatsApp—helping you reach customers on their preferred communication channels and maximise review collection!

  • ✅ Send Review Requests via Multiple Channels – Choose SMS, Email, WhatsApp, or all three at once.
  • ✅ Easy Multi-Select Options – A simple checkbox or dropdown lets you pick your preferred channels.
  • ✅ Customisable Messages – Edit and personalise review request messages for each channel.
  • ✅ Pre-Built Templates – Use ready-made templates or tweak them to match your brand voice.
  • ✅ Real-Time Tracking & Reporting – Monitor request delivery, opens, and clicks for each channel.
  • 📈 Higher Review Collection Rate – Reach customers where they’re most likely to respond.
  • 🎨 Personalised Engagement – Tailor messages to each platform for a more effective approach.
  • 📊 Better Insights – Track which channels drive the most reviews and optimise your strategy.

Start leveraging Multi-Channel Review Requests today and boost your online reputation effortlessly! 🚀✨