Incoming call priority | Clixio Changelog

➡️ Forward calls to business phone number

You can choose to enable or disable call forwarding to your business phone number under

Settings > Phone Numbers > Advanced Settings > Voice Calls.

🔔 Ring User Assigned to Called Number

For an incoming call from a known contact, you can choose to route the call to the agent assigned to the contact by enabling the checkbox. Alternatively, you can disable the checkbox to route the call to the agent linked to the called number. This option resides under

Settings > Phone Numbers > Advanced Settings > Voice Calls.