Improved Handling for Inactive/Unverified Campaign Domains

Email Delivery Protection Enhanced

Email delivery is now better protected when a domain mapped to a Campaign Domain configuration becomes inactive or unverified.

Previously, emails could still be sent even if the mapped domain was inactive. With this update, the system automatically prevents email delivery in such cases and provides a clear failure message within Conversations.

Key Improvements:

• Emails will now be automatically stopped if the mapped Campaign Domain becomes inactive or unverified.
• Failed email attempts will display a clear error message within Conversations.
• Improved visibility into email delivery issues stemming from changes in domain verification status.

📩 Prevents failed or unauthorised email delivery attempts from inactive domains.

🔍 Provides users with immediate insight into the reasons for email failure.

⚡ Enhances troubleshooting by highlighting domain verification issues directly within Conversations.

🛡 Increases email reliability and ensures compliance with domain handling.

1. If a Campaign Domain status changes from Active to Inactive/Unverified, email sending will automatically cease for emails using that domain.
2. The email activity will be marked as failed.
3. Users will receive a message within Conversations indicating that the email failed due to the domain being unverified.