Call Transcription, UK E-KYC Enhancement and Bug Fixes

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✍️ Call Transcription

  1. Transcripts can now be downloaded manually
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  1. Transcripts can be fetched using the public API too

🇬🇧 UK E-KYC regulatory bundle

We made it easier for UK based individuals and businesses to complete their KYC.

If you’re an individual (not a registered business), you can declare that when creating a regulatory bundle and complete your KYC.

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Screenshot 2024-06-05 at 7
If you’re a business and select

UK CRN

under

Registration Authority

, you only need to submit Proof of Address and Emergency Address. You don’t need to submit Proof of Identity anymore.

Screenshot 2024-06-05 at 7 Screenshot 2024-06-05 at 7
  1. Rare cases of issues with location transfer have been fixed. Location transfer should show up on audit logs now. Internal server error issue has also been addressed
  2. There were some rare cases of wrong numbers being shown for bounce and error rates in emails. This has been fixed now