🔒 Your Ask AI Chats – Yours Alone

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Chat history now displays only your own conversations.

Ask AI chat history on mobile now filters to

your

sessions exclusively. You will only see the conversations you initiated, rather than chats opened by other teammates within the same sub-account.

🤔 The Challenge

When multiple users in a sub-account accessed Ask AI on mobile,

chat history could display everyone’s sessions

for that location. This made it difficult to find your own threads and raised privacy concerns when teammates shared the same sub-account.

✨ Our Solution

Mobile now loads your Ask AI history per user, aligning with the access structure used on the web. When you open

Chat history

, you will see only the conversations you started. The list automatically refreshes when you switch sub-accounts or sign in as a different user.

🏆 How This Supercharges Your Business

  • Protect privacy: Each teammate sees only their own Ask AI conversations.

  • Find chats faster: No more scrolling past someone else’s sessions to locate your own.

  • Safer team rollout: Sub-account users can adopt Ask AI without revealing chat history across the team.

  • Stays in sync: History updates correctly when you switch location or sign in as a different user.

🛠️ How to Get Started

  1. Open Ask AI: Tap

    Ask AI

    from the FAB, home screen, or dashboard.

  2. View your history: Tap the history icon in the Ask AI header to open

    Chat history

    .

  3. Pick up where you left off: Select any of

    your

    past sessions to continue the conversation.

🛠️ What’s Next?

  • Continued improvements for Ask AI mobile as more sub-account users are rolled out across your team.
  • Ongoing alignment between the mobile and web Ask AI experiences.
|

Release Date

| June 5, 2026 |

|

Available Version

|

4.18.0

(build 831) |

|

Platforms

| iOS & Android |

  • Scope: This change applies solely to the

    Chat history

    list. It does not affect live chat or new messages.

  • Who sees what: Each logged-in user sees the sessions linked to their account within the current sub-account.

  • Switching context: History clears and reloads when you switch sub-accounts or when a different user signs in on the same device.

  • Empty history: If your location or user context isn’t ready yet, you will see an empty list instead of a partial or incorrect one.

💬 We Want to Hear From You!