WhatsApp Customer Service Window Check

🚀 WhatsApp Customer Service Window Check – Now More Flexible and Precise

We’ve enhanced the WhatsApp Customer Service Window Check feature, giving businesses more control and accuracy when managing customer interactions. Previously, workflows could only check the service window status using the default WhatsApp number assigned to a location. Now, users can select from multiple connected WhatsApp phone numbers, ensuring workflows run with greater precision and improving customer engagement.

What’s New?

✅ Flexible Number Selection – Choose from all connected WhatsApp phone numbers within a location when verifying the service window.

✅ Real-Time Status Validation – Only numbers with an “ACTIVE” status will be available in the dropdown, ensuring error-free execution.

✅ More Accurate Workflows – Service window validation is no longer limited to the default number, allowing businesses to manage multiple WhatsApp interactions seamlessly.

💡 Why It Matters

This update provides businesses with:

🔹 Better workflow precision – Validate service windows for the right phone numbers.

🔹 Enhanced customer support efficiency – Route interactions to the appropriate WhatsApp number.

🔹 Fewer errors and inconsistencies – Avoid issues caused by default number limitations.

🔥 This feature is now live! Start optimising your WhatsApp automation today for a more seamless and efficient communication experience. 🚀