WhatsApp: AI template generator (compliant, on-brand, fast)

Create WhatsApp message templates from a simple description directly within Clixio. Describe your use case, such as a payment reminder or a delivery update, and AI will draft a template in accordance with Meta’s guidelines. This includes Clixio variables that you can personalise before submission.

> Describe what you want to communicate and receive a drafted, pre-categorised template to review and submit, rather than constructing it field by field.

• New Entry Point: Under

  Create Template

  , select

  AI Template

  .

• Describe, Don’t Build: Provide your scenario and audience, and the AI will draft the template for you, complete with Clixio variables ready for personalisation.

• Auto Categorisation: The AI classifies the draft as Utility, Marketing, or Authentication—categories that Meta uses to enforce its messaging rules.

• Inline Validation: While drafting, you will receive recommendations regarding length, formatting, and adherence to policy before submitting to Meta.

• You Stay in Control: Modify the copy, variables, and CTAs, then submit to Meta for approval when everything looks correct.

1. Navigate to

   CRM → WhatsApp → Templates → Create Template → AI Template

   .

2. Describe your use case and target audience.
3. Review the AI-drafted template, including its category and validation hints.
4. (Optional) Edit the copy, variables, and CTAs.
5. Submit for Meta approval.

Meta applies different messaging rules based on template category. Utility templates are not subject to the same per-user marketing frequency limits as Marketing templates. Ensuring the correct category and formatting before submission reduces surprises during approval and delivery. The AI template generator has this categorisation integrated and highlights any formatting or policy issues while you draft, allowing for early review rather than dealing with rejections later.