Webhook Logs Dashboard in Developer Portal

We’ve introduced a Webhook Logs dashboard in the Developer Portal (Insights → Logs) to enhance the debugging process for webhook issues—making it quick, transparent, and self-service.

Previously, developers and support teams had to submit support tickets to confirm whether Clixio had delivered a webhook. We often found that the issue was not on Clixio’s side.

This new dashboard provides developers with complete visibility into webhook deliveries, retries, and responses—no support ticket necessary.

• A new “Webhook Logs” tab under Developer Portal → Insights → Logs
• Optimised developer experience for debugging: Search by any substring in the payload
• 30-day retention period
• Detail Panel: Click on any event row to view Webhook ID, Attempt #, Event Name, Timestamps, and Full Payload (including a “Copy” button)
• Timezone-aware views that default to Central Time, with overrides saved for future sessions

1. Navigate to Developer Portal → Insights → Logs → Webhook Logs
2. Filter or search by webhook ID, event type, or timestamp
3. Click any row to open the detail panel and review payloads, response statuses, and retry history
4. Easily copy payloads for debugging
5. Set your timezone once—it’ll be remembered for future visits

This feature empowers developers with direct visibility into webhooks—reducing the number of support tickets, accelerating issue resolution, and enhancing trust in Clixio’s delivery infrastructure.