🎥 Video Testimonials: Now Live in Reputation(Labs)!
Introducing a New Way to Collect Video Reviews!
We’re excited to introduce a new method for gathering authentic video reviews from your customers—now available in Labs!
Once enabled, you’ll find it under Reputation → Video Testimonials.
🎞️ **Create Video Collectors**
Design customisable Video Collectors to gather testimonials through an engaging process:
- **Welcome Page** – Introduce your business and encourage participation.
- **Questionnaire Page** – Include up to 3 questions to guide customers. Users will respond to these questions sequentially.
- **Attribution Page** – Collect their Name, Email, and Phone Number.
- **Thank You Page** – A fully customisable closing screen.
Each collector can be branded with your logo and personalised with background, text, accent, and button colours.
🗂️ **Manage Collectors with Ease**
- Create unlimited collectors per location.
- Clone collectors or copy URLs to share review requests quickly.
- View all collectors and their respective submissions in the Video Collectors section.
💬 **Send Video Review Requests**
- Use the “Send Review Request” CTA to distribute a Video Collector link via Email, SMS, or WhatsApp.
- Select a collector link from the “Override Video Link” dropdown.
- End users can record or upload videos directly from their desktop or mobile—no app required!
- The video length is limited to 2 minutes 30 seconds.
💬 **Manage and Download Responses**
- All received videos will appear in the Responses tab.
- Easily view and download video submissions.
🌟 **Showcase in Review Widgets**
- Display your collected video testimonials directly within your Review Widget!
- Filter by collector to showcase specific video sets.
- Choose from multiple layouts: List, Carousel, Grid, Slider, or Column.
🧪 **Available in Labs Now!**
Head to Settings → Labs → Video Testimonials to enable it.
We’re constantly working to enhance review management to make it smarter and more flexible. Do you have any ideas or suggestions?