Social Planner: Community Posting via Public API

Community Posting Enhancement

Community posting has been enhanced for developers and integration partners.

You can now schedule and publish Community posts through the Social Planner Public API, including selecting which Community member should publish the post.

This simplifies the process for marketplace apps and custom integrations to incorporate Community publishing into their workflows.

Integration partners can now access eligible Community members who can publish posts.

• Search members by name
• Paginate through member lists
• Only active, authorised members are returned
• Private Communities only display members of that specific group

Before scheduling a post, integrations can check whether a selected member is still active and authorised to publish in the Community.

When creating a Community post through the API, integrations can specify which eligible member should publish the post.

Social Planner performs a final eligibility check before publishing. If the selected member has left the Community or lost permission, the post will not be published under the wrong identity.

Instead, the post will fail with a clear and actionable error message.

• Connect a Community group in Marketing → Social Planner → Settings → Social Accounts
• Use Get Accounts to retrieve the Community account ID
• Use Get Community Members to access eligible members
• Select the member you wish to publish as
• Create the post using the Community post API
• Optionally validate the member before scheduling
• Social Planner re-verifies the member before publishing

• Enable Community publishing through marketplace apps and custom integrations
• Automate Community announcements from external workflows
• Ensure posts are always published by an eligible member
• Identify invalid member selections before publishing
• Receive clear error messages instead of silent publishing failures
• Bring Community posting closer to API parity with other social channels

• Community account connection and management are still accessible in the Clixio UI.
• The Public API supports member listing, member validation, scheduling, and publishing.
• Draft posts do not require a postAsUser selection.
• Member eligibility is checked when posts are scheduled or published.
• The selected member must remain active and authorised in the Community at publish time.
• API access requires the appropriate Social Planner scopes.