SMS Widgets for Dashboards & Reporting – All Your SMS Data, Right Where You Work

/in , , ,

  • Complete Messaging Overview in One Place

    — SMS now appears alongside Emails and Calls on your dashboard, allowing you to view all channel activity without the need to switch tools or sift through Conversations.

  • Delivery Health at a Glance

    — Get immediate insights into how many messages were Sent, Delivered, Failed, or Undelivered during any specified time period.

  • Understand What Drives Your Volume

    — Analyse SMS by source (Workflow, Campaign, Bulk action) or by team member to identify who sent what and from where.

  • Two-Way Visibility

    — Monitor inbound SMS alongside outbound messages to evaluate how conversations are progressing, not just the total number of messages sent.