🛡️ Smoother A2P Messaging: Clearer Status & Error Handling for 30034 Failures

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We’ve made significant improvements to the A2P messaging experience to ensure you know exactly when your campaign is fully ready to send messages.

Our aim is to eliminate any uncertainty between campaign approval and actual deliverability by providing clearer status updates and helpful feedback if messaging begins prematurely.

✅ **Improved Clarity Around A2P Campaign Readiness**

To assist you in confidently starting messaging once your A2P campaign is fully ready, we’ve refined how the “Approved” status and confirmation email are presented in the CRM:

  • To reflect real-world readiness, your CRM will continue to show

    “Approval in Progress”

    for up to 24 hours — the standard time carriers take to complete backend provisioning.

  • Once provisioning is reliably complete, the CRM will automatically update to “Approved” and send your confirmation email.
  • This ensures that when you see “

    Approved

    ”, you can trust your messages are ready to send without disruption.

💬 **Helpful Error Feedback for 30034 Failures**

If a message is sent before carrier provisioning is complete and fails with

error code

30034

, the CRM will now display a

clear explanation

in the message log:

“A2P Provisioning Pending: Your message couldn’t be delivered as carrier provisioning is still in progress. This usually completes within 24 hours of A2P approval. [Learn more]”

This provides you with immediate context — no more guessing or need to contact support.

This update is designed to give you:

And of course, if you ever need assistance, our support team is always here for you.

We’re putting the status and feedback where you need it, allowing you to focus on sending messages that reach their destination — at the right time.

  • Provisioning may finish sooner than 24 hours, but we prioritise clarity over unpredictability by using a consistent time frame.
  • Error

    30034

    may still occur in rare edge cases — we’re monitoring this closely.

  • No action is required from your end — this update is already live.

Over 360,000 messages failed due to premature A2P messaging in just one month. Your feedback helped highlight this issue, and we’re excited to implement a solution that offers you greater visibility, trust, and control in your messaging journey.

We’re always here if you need assistance or wish to optimise your messaging strategy!