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Set a Fixed Price for Your AI Products

August 7, 2026/in What's New? Conversation AI

You can now bill your sub-accounts a fixed rate for Conversation AI and Voice AI, rather than only applying a markup on usage. For instance, you can charge £0.50 for every message sent through Conversation AI — the same amount each time, regardless of the actual processing cost of that message.

You have the flexibility to choose the billing model — either markup or fixed rate — separately for each product and sub-account, and you can switch between them at any time.

The costs associated with AI usage are based on tokens, which can be difficult to explain and even harder for your customers to estimate. By adopting a fixed rate, your customers will see one straightforward, consistent price for AI usage — no surprises and no complicated calculations. This simplifies the process of conveying the value of your AI products and aids in closing sales.

  • This option is available at the product and sub-account level — you can set a fixed rate for one AI product or sub-account while maintaining markup pricing on another.
  • Markup-based billing is still fully supported, should you prefer it.
  • You will continue to be billed based on actual usage on your end, so it is advisable to review your own figures to determine a fixed rate that aligns with your margins.
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