⭐ Reviews – Pause or Stop Recurring Emails and SMS for Individual Contacts

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We are excited to introduce a new feature that allows users to pause and resume SMS and email review requests for individual contacts within recurring email and SMS campaigns.

** 🚀 Key Highlights:**

⚙️ Enhanced Control: Users now have the flexibility to temporarily stop and restart review requests for specific contacts while maintaining ongoing campaigns.

📁 Individual Contact Management: Manage review requests at the contact level, ensuring tailored communication and optimal customer experience.

**⚒️ How to Pause/stop Email or SMS Review requests for users:**

  1. Go to ‘Reputation’ tab
  2. Navigate to ‘Requests’ section
  3. Click on ‘Stop/Restart’ Button to pause or resume review requests for individual contacts

This update empowers users to fine-tune their communication strategies and maintain personalised interactions with contacts during recurring email and SMS campaigns.
Experience greater control and customisation in your outreach efforts with this latest enhancement!