Product Review Submitted Trigger for Ecommerce Stores

We have introduced a brand-new Product Review Submitted trigger, designed exclusively for Clixio Ecommerce Stores. This trigger enables users to automate workflows the moment a customer submits a product review—making it easy to respond to feedback, manage reviews, and enhance engagement automatically.

The trigger is available under the Ecommerce Stores category in workflow triggers.

1. Product Review Submitted Trigger

• Triggers immediately when a customer submits a product review for an Ecommerce Store product.
• Facilitates workflows for review moderation, internal alerts, customer follow-ups, and more.

2. Available Filters – Users can customise when the trigger activates using the following filters:

• Global Product: Select a single product. Only one product can be chosen at a time.

• Review Comment: Filter based on the review text. Supports conditions such as containing a specific phrase.

• Review Headline: Filter based on the headline content. Conditions supported include:

  Contains a phrase, Is not empty

• Review Rating: Filter by star rating (e.g. 1–5 stars).

• Store Name: Trigger workflows for reviews submitted to a specific store.

• User Email: Filter reviews submitted by a specific customer email.

• User Name: Filter based on the reviewer’s name. These filters allow users to create highly targeted review-based automations.