New Workflow Action: Log External Call to CRM 📞

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Exciting News! We’ve just rolled out the workflow action that allows you to log external calls to the CRM. 🎉

  • You can now log external calls to the CRM using workflows.
  • To log any external call, you can trigger the workflow using the “Inbound Webhook Trigger” and configure the “Log External Call” action, and pass all the call details and call recording.
  • ☎️ Call direction, phone number of the receiver for inbound calls, and the phone number of the dialer for outbound calls are mandatory.
  • The call will be displayed in the conversations section of the contact. ⭐
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