📲 Mobile App - 📞 Multi-Location Incoming Calls

Introducing

Multi-Location Incoming Calls

for the mobile app, designed for teams that operate across multiple sub-accounts (locations) and can’t afford to miss a lead. Previously, if you were logged into one sub-account, calls to your other sub-accounts wouldn’t reach you, leading to delayed responses, missed opportunities, and the hassle of juggling logins on busy days.

With Multi-Location Incoming Calls, you can opt to receive calls from

up to 10 locations

on your phone, no matter which sub-account you’re currently using. The incoming call screen clearly displays

which location

the call is for, and you can

switch to that location instantly

to take notes, update records, and maintain workflows, all without losing the call.

🚀 What’s New

Multi-Location Ringing (Opt-In): Receive calls from

up to 10 selected locations

on your mobile app, regardless of your active sub-account.
Location Badge on Call Screen: Instantly see the

originating location

for every incoming call.
On-Call Location Switching: One tap to

switch to the correct location

during the call for quick context and CRM actions.
Fewer Missed Leads: Stay reachable for priority lines across locations without the constant need to switch apps.
Per-User Control: Each user decides which locations can ring their device.

🧭 How It Works

📲 Enable Multi-Location Ringing (Mobile)

Go to
Settings → Calls/Voice

in the mobile app.
Turn on
Multi-Location Incoming Calls

.
Select up to 10 locations

from which you want to receive calls (you must be a member of these locations).
That’s it! When a call comes in to any selected location, your phone will ring even if you’re active in a different sub-account.
On the
incoming call screen

, you’ll see the

location name

. Tap

Switch Location

(during the call) to access contacts, notes, pipelines, and other CRM actions.
After the call, complete
call logging and follow-ups

in the correct location context.

🌟 Why It Matters

When you’re managing multiple books of business, shared numbers, regional teams, or rotating on-call schedules,

context and responsiveness

are crucial. Multi-Location Incoming Calls eliminates the friction of switching sub-accounts just to answer a call. You remain reachable, respond more quickly, and every call lands in the

right CRM workspace

with the

right actions

ready to go.

Fewer missed calls, less context switching, and smoother handoffs ensure leads don’t slip through the cracks and customers aren’t left waiting.

Availability:

Status: Live

Clixio v4.0.0 and above

LeadConnector v4.0.0 and above

White Labelled apps – Self-Serve