Marketplace App Update: AI Agent Modules Now Support App Versioning

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We’ve expanded app update versioning to include AI Agent modules, such as Conversation AI and Voice AI templates.

Previously, app versioning supported the release flow for app updates, but changes to AI Agent modules were not fully linked to app versions. With this update, modifications to AI Agent templates are now version-controlled, making releases safer, clearer, and easier to manage.

  • AI Agent template changes must now be made through the app versioning flow.
  • Developers can no longer edit AI Agent templates directly on a Live version.
  • To make changes, developers should navigate to Manage → Versions, clone the Live version as a Draft, make updates in the Draft, and then publish the new version.
  • Updates to an existing Conversation AI or Voice AI template are treated as a Minor version update by default.
  • This includes changes to agent details, descriptions, use cases, supported channels, actions, template configuration, template link updates, or enabling/disabling an existing template link.
  • A Major version is required when AI Agent templates are added for the first time to an existing Live app.
  • For instance, if a Live app did not previously include Conversation AI or Voice AI templates and the developer adds one or both in a Draft version, the update must be published as a Major version.

This update provides developers with better control over how AI Agent changes are released and offers users greater visibility into what has changed before updating an installed app.

AI Agent updates are now easier to track, review, and adopt through Marketplace release notes and version updates.

  • We are currently in the process of expanding app versioning to other Marketplace modules as well.