Increased rate limits for Voice AI calls

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**Date of release: 12-12-24**

  • Increased rate limits for Voice AI calls to 200 calls per minute so that your AI agent can serve many more customers in parallel

Rate limits for regular calls (NOT answered by Voice AI) remain the same as earlier:

  • more than 10 calls

    From

    a number per minute -> 1 violation (block current call)

  • more than 15 calls

    To

    a number per minute -> 1 violation (block current call)

  • more than 5 violations per hour -> block all inbound calls for that sub-account