Incoming calls from private or anonymous numbers

30th March 2026

You can now receive incoming calls even when the caller’s number is hidden (private/anonymous caller ID). This feature ensures you won’t miss genuine leads who choose not to disclose their number, while still allowing the system to manage these calls in a controlled manner rather than blocking them outright.

To enable this feature, navigate to sub-account settings > Phone system > Voice > Other settings > Inbound calls > Allow private calls.

These contacts will be saved with the designation “Private caller from at ” alongside a tag “private phone number” for easy identification.