Fixed – YouTube previews now display correctly in sent emails

YouTube Previews Now Display Correctly in Sent Emails

When you paste a YouTube link into an email from Conversations, your recipients will now see a clickable video thumbnail that opens the video in a new tab, just as you intended.

Previously, pasted YouTube links could appear as a blank rectangle in your recipients’ inboxes, even though the preview looked fine while you were composing the email. This issue arose because major email providers such as Gmail, Outlook, and Yahoo block the embedded video player on their end. We have revised how these previews are sent to ensure they render reliably across all major inboxes.

This functionality works for both standard YouTube watch links and shortened YouTube share links. There is no change in how you add videos—you simply paste the link as you always have.

How the YouTube Preview Looks in the Conversations Inbox

Recipients will now see a clickable thumbnail that opens the video on YouTube.