📋 Extended Conditional Logic Support in Calendar Booking Forms
Enhanced Conditional Logic for Forms
We’ve improved how form conditional logic operates within calendar booking flows when using custom forms. This update brings greater consistency, control, and reliability to your booking experience.
Powerful Form Conditions
Forms support robust conditions such as redirect to URL, custom messages, disqualifying leads, and show/hide fields. With this update, these features now function seamlessly and predictably within booking flows.
Future Updates
Note: Support for conditional logic in booking flows will also be extended to Services (v2) and Rentals in an upcoming update.
User Form Submission During Booking
When a user fills out a form during the booking process:
If the Lead is Disqualified:
(Please specify the behaviour here)
If the Booking is Successful:
(Please specify the behaviour here)
Confirmation Page Settings
You can choose the confirmation page experience under Confirmation Page settings:
- Default
- Redirect URL
- Use custom form rules
When ‘Use Custom Form Rules’ is Selected:
- The form’s redirect or custom message is displayed after booking.
- If none is configured, it defaults to the standard confirmation page.
- Ensures lead qualification occurs before scheduling, preventing invalid bookings.
- Delivers a consistent and predictable booking experience.
- Allows for more dynamic and personalised forms using show/hide logic.
- Provides greater control over post-booking confirmation flows.

