👥 Enhanced Appointment Visibility for Followers

We have improved appointment visibility for followers to facilitate smoother collaboration across teams.

Previously, only the assigned user could view a contact’s appointments. With this update, followers can now also access appointments for the contacts they follow—provided that Assigned Data visibility and the relevant calendar permissions are enabled.

• Followers must have permission to View appointments, calendars & groups to access appointments.
• Without Manage appointments, followers can view but cannot edit or delete appointments.
• With Manage appointments, followers can edit and manage appointments as needed.

• Enhances collaboration between team members working on the same contacts.
• Eliminates confusion when followers could not see relevant appointments.
• Aligns visibility behaviour with real-world team workflows.
• Ensures restricted access users still have the context they require when following a contact.