Drip Action – Performance & Slot Management Fixes

We have refactored the Drip action to address critical performance issues and enhance slot management efficiency.

• Drip logic now properly respects the workflow’s advanced setting window.
• This update fixes an issue where outbound communications after drip mode would queue excessively during business hours.
• It prevents surges in communication when business hours commence.

• Automatic clearing of slots occurs when all contacts are removed or force-pushed from a drip action.
• Released slots become immediately available for the next set of contacts.
• This update eliminates slot blocking issues that previously prevented new contacts from entering drip sequences.

• Smoother Communication Flow – No more overwhelming bursts of outbound messages when business hours begin.

• Improved Resource Utilisation – Freed slots allow for better drip campaign efficiency.

• Better Contact Experience – Communication timing is now more evenly distributed.

• Enhanced Workflow Performance – This update eliminates bottlenecks in high-volume drip campaigns.