Customise contacts labels in Email Builder

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We are excited to announce that customising contact labels is now possible.

Key Features:

  • Users can now rename standard objects (Contacts) to any name of their choice.
  • Supports single or paired labels.
  • Custom names display exactly as entered, without any auto-translation.

How to Customise Your Labels:

  • Navigate to Settings at the location level (bottom side panel).
  • Click on Objects.
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  • Open the Contacts section.
  • Add your custom object name (both singular and plural) and then click ‘Save changes’.
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Benefits of Customisation:

  • Unlocks new use cases by making the CRM highly customisable.
  • Users can tailor the platform to align with their business needs, offering an entirely new perspective on modules (e.g., Client, Lead, Member, etc.).
  • Encourages higher adoption by aligning the platform with real business requirements.