Conversations Just Got Smarter: Trigger Links, Custom Values, WhatsApp Flows & Snippet Folders Now Live on Mobile!

We’re thrilled to announce a powerful set of enhancements designed to supercharge your mobile Conversations experience! The latest update brings Trigger Links, Custom Values, WhatsApp Flows, and Organised Snippet Folders right into your pocket. Whether you’re driving engagement, simplifying personalisation, or working faster with reusable content, managing customer conversations from your mobile app has just become smarter, faster, and easier than ever.

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🚀 What’s New?

1️⃣ Trigger Links (Now on Mobile!)

Trigger Links allow you to insert trackable URLs into messages. You can now monitor link clicks and trigger automated follow-ups or workflows when a recipient interacts with your link. It’s a game-changer for lead generation, customer journeys, and tracking engagement—all within mobile Conversations.

2️⃣ Custom Values in Conversations

Save time and personalise at scale. With Custom Values, you can insert predefined variables (like contact names, appointment dates, account details) into your outgoing messages. This helps you send dynamic, error-free communication with just a tap.

3️⃣ WhatsApp Flows Support

For businesses using WhatsApp, Flows provide structured, interactive message templates with custom call-to-action (CTA) buttons. Think of it as building micro customer journeys within a chat—e.g., allowing customers to schedule appointments, confirm orders, or submit forms—all from a single interactive WhatsApp message.

4️⃣ Integrated Snippet Folder System

Snippets are reusable text blocks designed to speed up responses. You can now organise your snippets into folders and search for them by keyword or name. Whether it’s FAQs, pricing information, appointment instructions, or onboarding responses—everything is now neatly organised for faster access.

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🎯 How Does This Benefit You?

• Save Time: Automate repetitive tasks like sending information, links, or updates at lightning speed.

• Increase Engagement: Track customer interactions and create automations to follow up instantly.

• Improve Personalisation: Add dynamic fields to messages for highly personalised communication without manual effort.

• Streamline Conversations: Access and reuse common responses from organised Snippet folders.

• Enhance WhatsApp Experiences: Use interactive flows to reduce friction and drive immediate action from customers inside WhatsApp chats.

This update transforms your mobile Conversations into a true customer engagement command centre!

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📱 How to Use It

1. Open any conversation inside the GoClixio mobile app.

2. Tap the “+” icon in the text entry box.

3. Choose from:

• Trigger Link: Select or insert a trackable URL.

• Custom Value: Pick a variable from your list to include in your message.

• WhatsApp Flow: Select a preconfigured interactive WhatsApp template with CTA buttons.

• Snippets: Search or browse folders to insert ready-made responses.

You now have all your communication power tools in one place—anytime, anywhere.

Availability:

Clixio v3.98.1 and above

LeadConnector v3.98.1 and above

White Labelled apps – Update to be requested