Conversation AI V3: New Flow-Based Builder Is Here

Introducing Conversation AI V3: The Flow-Based Builder

The next generation of Conversation AI has officially arrived, featuring a powerful visual flow builder that simplifies capturing leads, nurturing them, and automating workflows like never before.

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We’re excited to present Conversation AI V3 | The Flow-Based Builder, your comprehensive workspace for crafting powerful, intelligent, and dynamic chat experiences.

This release completely transforms how you build bots:

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Key Features of This Release:

Design conversations effortlessly using a drag-and-drop canvas to build and connect conversation nodes seamlessly.

Advanced Lead Qualification

Create multi-step journeys that intelligently guide leads to the right outcomes with zero friction by using AI to capture information.

Complex Logic & Branching

Add conditions, triggers, and actions to create adaptive, intelligent bots—no coding required using AI splitter.

Automatically schedule appointments across multiple calendars with precision, as the AI expertly selects the right calendar for each scenario.

Integrate Your Flow with Your Favourite Tools and Systems:

Custom Webhooks: Send or retrieve data mid-flow.
Custom Triggers: Automate repeat bookings or handle special cases.
Notifications: Keep your team informed at every step.
Bot Transfers: Seamless transitions between bots or teams.
Automated Summaries & Transcripts: Generate instant chat summaries.
Instant Invoices & Emails: Send directly from within the chat.

This release transforms Conversation AI into your creative automation engine.

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Building a Smart Bot is Now Simpler Than Ever:

Enable Flow Builder Access in Labs.
Navigate to Conversation AI → Agents List → Create Bot → Select Flow Builder.
Switch to Bot Goals and click Launch Flow Builder.
Add AI Actions such as AI Capture, AI Message, and Custom Triggers to design your flow.
Add Logic & Conditions to personalise experiences and create branching paths.
Integrate Calendars & Workflows to automate bookings and follow-ups.
Connect automation tools such as webhooks and notifications for complete control.
Save, Test, and Deploy your bot to go live.

Note: Flow-Based Builder generations are free until 31 December 2025.

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Total Control: Build bots that think and act like your business.
Logic Made Simple: No coding required—just intuitive visual design.
Scalable Automation: Manage multiple calendars, lead types, and workflows from one interface.
Smarter Engagement: Deliver adaptive, real-time conversations for every user.

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We continue to expand the Flow-Based Builder with new capabilities:

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Go to Settings → Labs → Enable “Conversation AI V3 | Flow-Based Builder” to start creating your own visual flows today.