Clearer Card-on-File & $0 Payment Handling for Calendars

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We’ve improved

Calendar Payments

to clearly separate

collecting a card on file

from bookings where

no payment is required

.

Previously, businesses could configure a

$0 payment amount

when they wanted to collect a customer’s card details without charging them.

This created an unintended experience: if a booking became free — for example, after applying a

100% discount coupon

— customers could still be asked to enter their card details and a $0 transaction could be processed.

We’re separating these two use cases with a dedicated

“Collect Card on File”

option in Calendar Payment settings.

💳

Collect Card on File

When

Collect Card on File

is enabled:

  • Customers will be asked to provide their card details during booking
  • Their card will be securely saved for future use
  • They will

    not be charged

    while booking the appointment

  • No payment transaction will be created during booking

This gives businesses an explicit way to collect a card

without requiring an upfront payment

.

💰

$0 and free bookings

When

Charge upfront

is enabled, payment collection will now depend on the

final amount due

.

This means customers making a genuinely

free booking will no longer be asked for unnecessary payment details or go through a $0 transaction.

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